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Regulatory information

We are regulated by Ofgem which determines our strategy on a range of matters.  

Connection Charging Methodology
Common Connection Charging Methodology Statement (6 April 2017) [pdf]
Common Connection Charging Methodology Statement (9 February 2017) [pdf]
Common Connection Charging Methodology Statement (2 December 2016) [pdf]
Common Connection Charging Methodology Statement (28 June 2016) [pdf]
Miscellaneous Charges
Miscellaneous Charges (April 2017) [pdf]
Miscellaneous Charges (April 2016) [pdf]

Use of System Charging Methodology

Details of how to obtain a copy of the Common Charging Distribution Methodology (CDCM)
and the
EHV Distribution Charging Methodology can be found in the document below:

Use of System Charging Methodology [pdf]
EDCM Charge Information Template [.xlsx]

Information relevant to each individual UK Power Networks' region (For Use of System charges, please click here)

Eastern Power Networks

CDCM Model (April 2016) [xls]
Price Control Disaggregation Model April 2016 (CDCM) [xlsm]
Price Control Disaggregation Model April 2016 (EDCM) [xlsm]
Legacy Metering Charges (April 2016) [pdf]
Legacy Metering Charges (April 2017) [pdf]
CDCM Model (April 2017) [xls]
Price Control Disaggregation Model April 2017 (CDCM) [xlsm]
Price Control Disaggregation Model April 2017 (EDCM) [xlsm]
CDCM Annual Review Pack April 2017 [External Weblink]
CDCM Model (April 2018) [xls]
Price Control Disaggregation Model April 2018 (CDCM and EDCM combined) [xlsm]
CDCM Annual Review Pack April 2018 [External Weblink]
 

London Power Networks

CDCM Model (April 2016) [xls]
Price Control Disaggregation Model April 2016 (CDCM) [xlsm]
Price Control Disaggregation Model April 2016 (EDCM) [xlsm]
Legacy Metering Charges (April 2016) [pdf]
Legacy Metering Charges (April 2017) [pdf]
CDCM Model (April 2017) [xls]
Price Control Disaggregation Model April 2017 (CDCM) [xlsm]
Price Control Disaggregation Model April 2017 (EDCM) [xlsm]
CDCM Annual Review Pack April 2017 [External Weblink]
CDCM Model (April 2018) [xls]
Price Control Disaggregation Model April 2018 (CDCM and EDCM combined) [xlsm]
CDCM Annual Review Pack April 2018 [External Weblink]
 

South Eastern Power Networks

CDCM Model (April 2016) [xls]
Price Control Disaggregation Model April 2016 (CDCM) [xlsm]
Price Control Disaggregation Model April 2016 (EDCM) [xlsm]
Legacy Metering Charges (April 2016) [pdf]
Legacy Metering Charges (April 2017) [pdf]
CDCM Model (April 2017) [xls]
Price Control Disaggregation Model April 2017 (CDCM) [xlsm]
Price Control Disaggregation Model April 2017 (EDCM) [xlsm]
CDCM Annual Review Pack April 2017 [External Weblink]
CDCM Model (April 2018) [xls]
Price Control Disaggregation Model April 2018 (CDCM and EDCM combined) [xlsm]
CDCM Annual Review Pack April 2018 [External Weblink]
 

Charging Statement Archive 

Please email Distributionpricing@ukpowernetworks.co.uk should you require copies of any LC14, Legacy Metering or Miscellaneous Charges statements from years prior to those available above.

UK Power Networks (IDNO) Ltd is a wholly owned subsidiary of UK Power Networks.  UK Power Networks chose to revoke its Independent Distribution Network Operator (IDNO) licence held by UK Power Networks (IDNO) Ltd effective 31st March 2015. All MPANs within the IDNO have been absorbed into London Power Networks plc area, and assigned the applicable LPN 12 prefix.

All documents relevant during the IDNO’s licensed period can be found below.

For all queries regarding its network, please now refer to the LPN network.

UK Power Networks (IDNO) Ltd Public Information

Connection and Use of System Documents

Common Connection Charging Methodology Statement (October 2012) [pdf]
 QAS IDNO Pricing Schedule (April 2011) [pdf]
Charging Methodology [pdf]
Final Use of System Charges (April 2014) [pdf]
Final Use of System Charges (April 2014) - Annexes in Excel [xls]
Final Use of System Charges (April 2013) [pdf]
Final Use of System Charges (April 2013) - Annexes in Excel [xls]
Miscellaneous Charges (April 2013) [pdf]

Information for Meter Operators

UK Power Networks (IDNO) Ltd's Distribution System [pdf]

Information for Electricians

Information for electricians and other parties seeking de-energisation of supplies to wiring activity to be undertaken on a customer's electrical installation [pdf]

Safety and Security of Supplies

UK Power Networks (IDNO) Safety and Security of Supplies [pdf]

Code of Practice

UK Power Networks (IDNO) Code of Practice [pdf]

Environmental Statement

Working Safely and Responsibly for the Environment - UK Power Networks (IDNO): Schedule 9 Statement [pdf]

Unauthorised Electricity Supplies

Unauthorised Electricity Supplies [pdf]

Accounts Information

UK Power Networks (IDNO) LIMITED 2014 Regulated Accounts [pdf]
UK Power Networks (IDNO) LIMITED 2013 Regulated Accounts [pdf]
UK Power Networks (IDNO) LIMITED 2012 Regulated Accounts [pdf]
UK Power Networks (IDNO) LIMITED 2011 Regulated Accounts [pdf]
EDF Energy (IDNO) LIMITED 2010 Regulated Accounts [pdf]
Directors' Remuneration Statement for January to March 2015 [pdf] 

Useful Documents

Guaranteed Standards of Performance for Electricity Distribution Companies in England, Wales and Scotland (January 2013) [pdf]
Unmetered Connections Standards of Service for Electricity Distribution Companies in England,Wales and Scotland (January 2013) [pdf]
Metered Connections Guaranteed Standards of Service for Electricity Distribution Companies in England,Wales and Scotland (January 2013) [pdf]

London Network — Regulated Accounts

UK Power Networks (LPN) PLC 2016 Regulated Accounts [pdf]
UK Power Networks (LPN) PLC 2015 Regulated Accounts [pdf]
UK Power Networks (LPN) PLC 2014 Regulated Accounts [pdf]
UK Power Networks (LPN) PLC 2013 Regulated Accounts [pdf]
UK Power Networks (LPN) PLC 2012 Regulated Accounts [pdf]
UK Power Networks (LPN) PLC 2011 Regulated Accounts [pdf]
EDF Energy Networks (LPN) PLC 2010 Regulated Accounts [pdf] 
EDF Energy Networks (LPN) PLC 2009 Regulated Accounts [pdf] 
EDF Energy Networks (LPN) PLC 2008 Regulated Accounts [pdf]
EDF Energy Networks (LPN) PLC 2007 Regulated Accounts [pdf]
EDF Energy Networks (LPN) PLC 2006 Regulated Accounts [pdf]
EDF Energy Networks (LPN) PLC 2005 Regulated Accounts [pdf]
EDF Energy Networks (LPN) PLC 2004 Regulated Accounts [pdf]
EDF Energy Networks (LPN) PLC 2003 Regulated Accounts [pdf]

East of England Network — Regulated Accounts

UK Power Networks (EPN) PLC 2016 Regulated Accounts [pdf]
UK Power Networks (EPN) PLC 2015 Regulated Accounts [pdf]
UK Power Networks (EPN) PLC 2014 Regulated Accounts [pdf]
UK Power Networks (EPN) PLC 2013 Regulated Accounts [pdf]
UK Power Networks (EPN) PLC 2012 Regulated Accounts [pdf]
UK Power Networks (EPN) PLC 2011 Regulated Accounts [pdf]
EDF Energy Networks (EPN) PLC 2010 Regulated Accounts [pdf]
EDF Energy Networks (EPN) PLC 2009 Regulated Accounts [pdf]
EDF Energy Networks (EPN) PLC 2008 Regulated Accounts [pdf]
EDF Energy Networks (EPN) PLC 2007 Regulated Accounts [pdf]
EDF Energy Networks (EPN) PLC 2006 Regulated Accounts [pdf]
EDF Energy Networks (EPN) PLC 2005 Regulated Accounts [pdf]
EDF Energy Networks (EPN) PLC 2004 Regulated Accounts [pdf]
EDF Energy Networks (EPN) PLC 2003 Regulated Accounts [pdf]

South East Network - Regulated Accounts

UK Power Networks (SPN) PLC 2016 Regulated Accounts [pdf]
UK Power Networks (SPN) PLC 2015 Regulated Accounts [pdf]
UK Power Networks (SPN) PLC 2014 Regulated Accounts [pdf]
UK Power Networks (SPN) PLC 2013 Regulated Accounts [pdf]
UK Power Networks (SPN) PLC 2012 Regulated Accounts [pdf]
UK Power Networks (SPN) PLC 2011 Regulated Accounts [pdf]
EDF Energy Networks (SPN) PLC 2010 Regulated Accounts [pdf]
EDF Energy Networks (SPN) PLC 2009 Regulated Accounts [pdf]
EDF Energy Networks (SPN) PLC 2008 Regulated Accounts [pdf]
EDF Energy Networks (SPN) PLC 2007 Regulated Accounts [pdf] 
EDF Energy Networks (SPN) PLC 2006 Regulated Accounts [pdf]
EDF Energy Networks (SPN) PLC 2005 Regulated Accounts [pdf]
EDF Energy Networks (SPN) PLC 2004 Regulated Accounts [pdf]
EDF Energy Networks (SPN) PLC 2003 Regulated Accounts [pdf]

Directors’ Remuneration

Directors' Remuneration Statement for Year End 31/12/2015 [pdf]

UK Power Networks manages three regulated Distribution Networks in the East of England, London and the South East. Use the links on this page to view a summary of our Long Term Development Statements (LTDS) for our three distribution networks.

Document Index November 2016

The complete Long Term Development Statements, including detailed Network Data and Development Proposals, are available below but some are password protected. To request a password to view these, you will need to register by emailing mbx-NetworksStrateg@ukpowernetworks.co.uk providing the following information:

  • Company name & full address (including post code)
  • Company registration number
  • Contact name
  • Telephone number
  • E-mail address
  • Website address 
     

Eastern Power Networks PLC's Distribution Network

Introduction [pdf]
Network Summary (PASSWORD PROTECTED) [pdf]
Detailed Information (PASSWORD PROTECTED) [pdf]
Data Tables (PASSWORD PROTECTED) [xls]
Development Proposals (PASSWORD PROTECTED) [pdf] 
Detailed Schematic Diagrams (PASSWORD PROTECTED) [pdf]
Network Area Overview - North (PASSWORD PROTECTED) [pdf]
Network Area Overview - South (PASSWORD PROTECTED) [pdf]

 

London Power Networks PLC's Distribution Network

Introduction [pdf]
Network Summary (PASSWORD PROTECTED) [pdf]
Detailed Information (PASSWORD PROTECTED) [pdf]
Data Tables (PASSWORD PROTECTED) [xls]
Development Proposals (PASSWORD PROTECTED) [pdf]
Detailed Schematic Diagrams (PASSWORD PROTECTED) [pdf]

South Eastern Power Networks PLC's Distribution Network

Introduction [pdf]
Network Summary (PASSWORD PROTECTED) [pdf]
Detailed Information (PASSWORD PROTECTED) [pdf]
Data Tables (PASSWORD PROTECTED) [xls]
Development Proposals (PASSWORD PROTECTED) [pdf]
Detailed Schematic Diagrams (PASSWORD PROTECTED) [pdf] 
Network Area Overview (PASSWORD PROTECTED) [pdf]

If you would like to be kept informed of Charging Methodology developments or added to our email distribution list, please email:

Distributionpricing@ukpowernetworks.co.uk

For information concerning the Distribution Connection and Use of System Agreement, please visit the DCUSA website:

https://www.dcusa.co.uk/SitePages/Home.aspx

 

 

Information for Meter Operators working on UK Power Networks Distribution Systems 

UK Power Networks Distribution Systems [pdf]

Introduction

This web page is published by UK Power Networks primarily to provide Application and Commissioning Notification information to Installers (and Developers) of Low Voltage generation with a rating of not more than 16 ampere per phase, so-called Small Scale Embedded Generation (SSEG). UK Power Networks' arrangements for connecting larger generation are also described.

In accordance with the Energy Networks Association's G83/1 Engineering Standard for connecting SSEGs, and the Installers' and Distribution Companies' statutory obligations under the Electricity Safety Quality and Continuity Regulations 2002, UK Power Networks has made arrangements for managing the Commissioning Notifications for installation of SSEG units and for the Application process for project installation of multiple SSEG units in a particular premise or location, as might occur on development or refurbishment projects. These arrangements are detailed below.

G83 Commissioning Notification

For Developers or Installers installing an SSEG unit, either as a one-off installation or as part of a multi-unit SSEG installation project, UK Power Networks requires a notification to be submitted, providing details of each individual SSEG unit before or not more than 28 days following installation.

Please use and complete the notification form provided (see links below) and send to the contact point listed on the commissioning form. It is available either as a Word document or as a PDF.

Notification Form [pdf]

Please note that notification to the Distributor of the installation of low voltage generation up to 16 Ampere per phase is a legal obligation upon the Installer under regulation 22(2)(c) of the Electricity Safety Quality and Continuity Regulations 2002.

G83 Multi-unit installations

Before UK Power Networks permits connection of multiple SSEG units, i.e. as part of a development or refurbishment scheme, we require an application to be submitted by the Developers or Installers for consent from UK Power Networks. The application will need to include the details of the intended project as part of the process of obtaining consent from UK Power Networks.

The application will enable UK Power Networks to plan and to advise you of any works that might be necessary to enable safe connection of the intended number and type of SSEG Units in the given location.

Please use and complete the multiple installation application form provided (see links below) and send to the contact point listed on the application form. It is available either as a Word document or as a PDF.

Multiple Installation Application [pdf]

The application will enable UK Power Networks to advise you of any works that might be necessary to enable safe connection of the intended number and type of SSEG Units in the given location.

Arrangements for connecting Larger Generation outside the scope of G83/1

Before any party is permitted to connect to UK Power Networks' distribution networks any generation larger than that allowed under Energy Networks Association's Engineering Standard G83/1, UK Power Networks require the developer or customer to contact UK Power Networks as early as possible to discuss requirements and ensure our network is suitable for the connection of the intended generation. UK Power Networks will only give consent where the network is suitable and appropriate commercial and safety arrangements have been put in place prior to the connection of such generation.

UK Power Networks do not permit connection of the following generation sizes without prior consent:

  • Any generation at Low Voltage whose collective rating, intended to be connected to a specific connection point, would exceed 16 Ampere per phase.
  • Any generation intended to be connected at higher voltages, e.g. High Voltage (HV) or Extra High Voltage (EHV)

Please contact UK Power Networks on connections.gateway@ukpowernetworks.co.uk or call us on 0845 234 0040 if you wish to connect or increase the size of generation to a capacity greater than that allowed under the Energy Networks Association's Engineering Standard G83/1.

Statement on Connection Terms for Low Voltage connected premises

Customers with Low Voltage installations should be aware that their present terms for use of their connection to UK Power Networks' Distribution System may require the customer to seek and be granted prior consent from UK Power Networks before any source of electricity generation is connected.

UK Power Networks hereby affirm that where the Customer's present terms for use of their connection to UK Power Networks' Distribution System require prior consent from UK Power Networks for the connection of generating equipment to the Customer's premises UK Power Networks waives that obligation in the circumstance where the intended sources of electricity generation are to be connected in parallel with UK Power Networks' Low Voltage Distribution System and will have an aggregate rating of not more than 16 ampere per phase inclusive of all existing sources of electricity generation connected within the premises subject to the Customer ensuring that the installer (or the Customer by default) shall notify UK Power Networks in accordance with the Electricity Safety, Quality and Continuity Regulations 2002.

For the avoidance of doubt, a person installing sources of electricity generation, for which prior consent is not required from the distributor, remains statutorily obliged to notify UK Power Networks in accordance with the Electricity Safety, Quality and Continuity Regulations 2002 irrespective of the Customer's terms for use of their connection to UK Power Networks' Distribution System.

Other Useful Information

Energy Networks Association 

UK Power Networks is a member of the Energy Networks Association, which provides extensive industry, technical and guidance information related to the design, planning and connection of small scale embedded generation and larger generation of their website.

This can be found at: www.energynetworks.org

Micropower Council 

The Micropower Council is a newly established co-ordinating association on matters relating to various types of small scale generation. Their site contains many useful links to other trade and energy efficiency associations and much more. The Micropower Council’s website can be found at www.micropower.co.uk

Glossary and Definitions

- Recommendation for the connection of Small-Scale Embedded Generation (Up to 16A Per Phase) in Parallel with Public Low-Voltage Distribution Networks.  The scope of Recommendation G83/1 includes Small-Scale Embedded Generation (SSEG) rated up to 16 Ampere per Phase and connected at Low Voltage to the public distribution network.

- means Small Scale Embedded Generation as defined in Engineering Recommendation G83/1.

- means, in the context of this publication, a single alternating current supply provided by UK Power Networks at a voltage of 230 volts as measured between phase and neutral conductors as specified in Regulation 27(2) or 400 volts as measured between any two phase conductors and subject to the permitted variance in voltage in accordance with Regulation 27(3) of the Electricity Safety, Quality and Continuity Regulations 2002.In accordance with Regulation 1(5) of the Electricity Safety, Quality and Continuity Regulations 2002, the recognised low voltage range for an alternative current supply is a voltage exceeding 1000 volts as measured between any two phase conductors

- means, in the context of this website, a supply at voltages above a Low Voltage.

UK Power Networks define the High Voltage range as a voltage higher than 1000 volts but not exceeding 20,000 volts and the Extra High Voltage range as a voltage higher than 20,000 volts. 

Estimated Recovery Position

Electricity Distribution Price Control Supplementary Information Estimated Under/Over recovery position (31 October 2010) [pdf]
Electricity Distribution Price Control Supplementary Information Estimated Under/Over recovery position (31 July 2010) [pdf]
Electricity Distribution Price Control Supplementary Information: Estimated Under/Over recovery position (31 March 2010) [pdf]
Electricity Distribution Price Control Supplementary Information: Estimated Under/Over recovery position (31 October 2009) [pdf]
Electricity Distribution Price Control Supplementary Information: Estimated Under/Over recovery position (31 July 2009) [pdf]
Electricity Distribution Price Control Supplementary Information: Estimated Under/Over recovery position (31 March 2009) [pdf]
Electricity Distribution Price Control Supplementary Information: Estimated Under/Over recovery position (31 October 2008) [pdf] 
Electricity Distribution Price Control Supplementary Information: Estimated Under/Over recovery position (31 July 2008) [pdf]
Electricity Distribution Price Control Supplementary Information: Estimated Under/Over recovery position (31 March 2008) [pdf]
Electricity Distribution Price Control Supplementary Information: Estimated Under/Over recovery position (31 July 2007) [pdf]

IFI Reports

IFI Report for UK Power Networks (2014-2015) [pdf]
IFI Report for UK Power Networks (2013-2014) [pdf]
IFI Report for UK Power Networks (2012-2013) [pdf]
IFI Report for UK Power Networks (2011-2012) [pdf]
IFI Report for UK Power Networks (2010-2011) [pdf]
IFI/RPZ Report for the Licensed Companies EDF Energy Networks (EPN) plc, EDF Energy Networks (LPN) plc, EDF Energy Networks (SPN) plc (2009-10) [pdf]
IFI/RPZ Report for the Licensed Companies EDF Energy Networks (EPN) plc, EDF Energy Networks (LPN) plc, EDF Energy Networks (SPN) plc (2008-9) [pdf]
IFI/RPZ Report for the Licensed Companies EDF Energy Networks (EPN) plc, EDF Energy Networks (LPN) plc, EDF Energy Networks (SPN) plc (2007-8) [pdf]
IFI/RPZ Report for the Licensed Companies EDF Energy Networks (EPN) plc, EDF Energy Networks (LPN) plc, EDF Energy Networks (SPN) plc (2006-7) [pdf]
IFI/RPZ Report for the Licensed Companies EDF Energy Networks (EPN) plc, EDF Energy Networks (LPN) plc, EDF Energy Networks (SPN) plc (2005-6) [pdf]
IFI/RPZ Report for the Licensed Companies EDF Energy Networks (EPN) plc, EDF Energy Networks (LPN) plc, EDF Energy Networks (SPN) plc (2004-5) [pdf]

Guaranteed Standards

Guaranteed and Overall Standards of Performance for Electricity Distribution Companies in England, Scotland and Wales (September 2016) [pdf]
Unmetered Connections Standards of Service for Electricity Distribution Companies in England, Scotland and Wales (September 2016) [pdf]
Metered Connections Guaranteed Standards of Service for Electricity Distribution Companies in England, Scotland and Wales (June 2016) [pdf]

Safety and Security of Supplies

UK Power Networks Safety and Security of Supply Enquiry Service 2017 [pdf]

Unauthorised Electricity Supplies

Scheme provided under Schedule 6, paragraph 4 - Unauthorised Electricity Supplies (18 December 2015) [pdf]

Distribution Code

UK Power Networks Branch is responsible for the three distribution network licences for London, the East of England and the South East. A common Distribution Code is in use and is available to download from the DCode website on www.dcode.org.uk.

Code of Practice

UK Power Networks' Code of Practice 2015 [pdf]

Losses strategy

Losses Strategy September 2016 [pdf]

Environmental

 Environment Report 2015-16 (October 2016)
2014 Business Carbon Footprint (BCF) Report {pdf}
2013 Business Carbon Footprint (BCF) Report [pdf]
Working Safely and Responsibly for the Environment - UK Power Networks: Schedule 9 Statement [pdf]
2012 Business Carbon Footprint (BCF) Report Commentary and Methodology [pdf]
2011 Business Carbon Footprint (BCF) Report Commentary and Methodology [pdf]
Sustainability report 2014 {pdf}
Sustainability report 2012/13 [pdf]

 

Customer service remains one of our highest priorities and we recognise that, as customers ourselves, we all want better service delivered in the way we choose to receive it.

 

The standard of service that we deliver is measured by our regulator, Ofgem.  A range of our customers who have received a service from us are surveyed and asked to score us out of 10 on how satisfied they were, in areas such as how easy it was to get hold of us, how effective we were at communicating with them and how satisfied they are with the delivery of work.

 

This measure was introduced in April 2012 and is known as the ‘Broad Measure of Customer Satisfaction’.

 

View the 2013/2014 Broad Measure of Customer Satisfaction results

View the 2014/2015 Broad Measure of Customer Satisfaction results