ServicesPower CutsHelp
SERVER12

Comments and complaints

phone numbers

Text updates during a power cut

If your power’s off, we can keep you updated with text messages.

Register for this service

Follow us

Twitter Icon Facebook Iconfbmessanger

Instagram Icon linkedIn Icon YouTube Icon

Comment or complain about the service you’ve received

All feedback (whether negative or positive) is really valuable to us because we can learn from it and continue to improve our service. If you have any feedback simply complete the form below and click submit to send.

However if you have an urgent enquiry and need to report a power cut or dangerous situation – please call us immediately using the 24 hour emergency numbers shown on the left of this screen.

Title:*

First name:*

Surname:*

Email address:*

Address:*



Postcode:*

We will only use your personal details to respond to your feedback. We will not contact you for marketing purposes and your details will be managed in accordance with the requirements of the Data Protection Act 1998.


Do you pay the electricity bills at this address?*
Yes No


Telephone number:*

Please state any UK Power Networks reference numbers that you’ve been given:


What is your enquiry or complaint about?:*


Please describe your complaint or tell us about your enquiry:*

Please describe what you would like us to do for you to resolve this:*


How would you prefer us to contact you about this:*
Email Telephone



Please confirm you've read the terms of connection?:*

Upload files or images

0%
[Size NaN]
Attach up to 3 documents for a maximum size of 5MB


* Mandatory field