Here you can find help & advice about many of the issues our customers often ask us about.
Simply type your question here.
Who is my supplier?
Find out who your electricity supplier is, and how to contact them, by entering your details here.
What's my MPAN?
Find out your MPAN (Meter Point Administration Number) by entering your details here.
You can save time and effort by making your enquiry online.
Download help sheets
You'll find a number of useful downloadable help sheets.