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SERVER12
Help and Advice

Help & Advice

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Text updates during a power cut

If your power’s off, we can keep you updated with text messages.

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Here you can find help & advice about many of the issues our customers often ask us about. 

Need help?

Simply type your question here.


Who is my supplier?

Find out who your electricity supplier is, and how to contact them, by entering your details here.

What's my MPAN?

Find out your MPAN (Meter Point Administration Number) by entering your details here.

Enquire online

You can save time and effort by making your enquiry online.


Download help sheets

You'll find a number of useful downloadable help sheets