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Working together to help communities

West Sussex Fire & Rescue Service (WSFRS) is working in partnership with UK Power Networks, which owns and maintains the electricity network in a large part of West Sussex, to identify households that we may be able to help and support.

From Press releases - 8 December 2015 12:00 AM

West Sussex Fire & Rescue Service (WSFRS) is working in partnership with UK Power Networks, which owns and maintains the electricity network in a large part of West Sussex, to identify households that we may be able to help and support.

Teams from both organisations will be calling on homes in part of Broadfield on Wednesday (December 9) with general home safety advice and to identify residents who may qualify to go on UK Power Networks’ Priority Services Register, which provides additional help, support and advice during a power cut.

During the day the WSFRS information bus will be at Broadfield East Junior School, in Vulcan Close, to provide expert advice for anyone from the local area.

Fire & Rescue and UK Power Networks teams on the bus will also be joined by colleagues from Trading Standards and Crawley Wellbeing, a preventative health unit that can provide advice on issues including healthy eating and activity, weight management, alcohol, smoking and mental health.

Letters have been sent to the homes, between Woodmans Hill and Coachmans Drive, that we will be visiting but all residents are welcome to visit the information bus for advice and support.

Lee Neale, Deputy Chief Fire Officer and Director of Public Protection, said: “We believe this is this first time any combined home-visit exercise has been carried out in this way. We want to work with as many partners as possible to ensure we can, jointly, support safe, strong and resilient communities.“We will be looking closely at the results of this pilot to see if similar partnership work can be carried out to help residents in other areas.”

Matt Rudling, Director of Customer Services at UK Power Networks, said: “We are excited about our new partnership with West Sussex Fire & Rescue Service, which will help bring information to people who may be eligible to apply for extra support in a power cut.
“All sorts of people can feel vulnerable without electricity and this new way of working will help us spread the word about the additional free services we can provide to those on our Priority Services Register.
“This new approach, working shoulder to shoulder with the fire service, is a tremendous boost to our work and we’re extremely grateful for their backing in West Sussex.”

Customers can check if they’re eligible and join the priority services register at www.ukpowernetworks.co.uk/priority, ring 0800 169 9970, email psr@ukpowernetworks.co.uk or sign up on the information bus.