We have hundreds of electricity substations in our areas and some of them are on customer land.
If you’re carrying out work to your property and you need to get access into the substation temporarily, one of our engineers can arrange this for you, they’ll need you to be there at the property.
How long until an engineer can visit me?
We’ll always aim to book you in for the next available appointment that is convenient for you. We can offer you a morning or afternoon appointment slot and you’ll have more choice if you book at least ten days in advance.