We have a regular programme to inspect and maintain our electricity poles and ensure that they are safe, not rotting or leaning. However, if you want to report a problem with a pole, please apply online now so we can fix it free of charge.
We will investigate and, if necessary, visit the site to inspect the pole (usually within two weeks of your request).
Is the situation dangerous or unsafe? If you have an emergency to report please call us as soon as possible on 0800 31 63 105 or simply 105. Please treat electricity cables as live, stay away and call us immediately. If you see electricity lines that are down or causing significant risk to the public please call 999.