The meter board is usually a wooden board (or it can be other material) that the electricity meter and the main electrical fuse are attached to. The board usually sits on the wall and it can be replaced by our engineers if it’s old, worn or has been vandalised.
One of our engineers can complete this work for you, they’ll need you to be there at the property.
We will always aim to complete the work on that day however sometimes it isn’t always possible and we may need to arrange a second visit. Please note that there is the possibility that we may have to turn the power off temporarily whilst carrying out the work but we’ll tell you first.
How long until an engineer can visit me?
We’ll always aim to book you in for the next available appointment that is convenient for you. We can offer you a morning or afternoon appointment slot and you’ll have more choice if you book at least ten days in advance.
We will aim to complete the work at the same appointment, however, this isn’t always possible and we may need to arrange a second visit. Please note that someone will need to meet us at your property and there is the possibility that we may have to turn the power off temporarily.