The electricity meter box holds the electricity equipment when this equipment is outside the property. The box is designed to protect the equipment. The meter box is the property and responsibility of the property owner, however, if the meter box needs replacing, UK Power Networks will assist by turning off the power whilst your builder or handyman replaces the meter box. You can buy an electricity meter box from most builders merchants and online too.
How long until an engineer can visit me?
We’ll always aim to book you in for the next available appointment that is convenient for you. We can offer you a morning or afternoon appointment slot and you’ll have more choice if you book at least ten days in advance.
We will aim to complete the work at the same appointment, however, this isn’t always possible and we may need to arrange a second visit. Please note that someone will need to meet us at your property and there is the possibility that we may have to turn the power off temporarily.