UK Power Networks - Upgrade the electricity supply for a commercial property
ServicesPower CutsHelp
Upgrade my electricity supply in my commercial property

Upgrade my electricity supply in my commercial property

0800 029 4280

You would need to apply for an upgrade when you have an existing electricity connection and you are undertaking changes that require more power.

You will need to tell us what you are doing and the extra power you require; you may need to employ the services of a qualified electrician to help you determine this information.

We will assess whether your existing cable or overhead line is able to carry the increased power and also whether it is available from the local network.

If capacity is available and your cable/line is suitably sized it may be that you only need to have your meter changed, in which case you would need to contact your electricity supplier.

If you have a load of over 100 Amps that supplies one meter, it will mean you need Current Transformer Metering (CTs) installed (if you do not already have it). UK Power Networks would organise the installation of the CTs and your electricity supplier would arrange for their metering agents to fit a new meter. This will need to occur on the same day to ensure you are not left without power.

If your cable or line is not of a suitable size we will need to bring in a larger service to your property and disconnect the existing service. CT metering may or may not be involved but you are likely to need a new meter in any case. All of these works need to be carried out on the same day if you are not in a position to be without power; this will require you to co-ordinate the appointments with UK Power Networks and your electricity supplier.

Further information

If you have any questions, please contact our team on 0800 029 4282.

What next?
1. Enquiry & Application

To start the process, we need to provide you with a budget estimate or a formal quotation. For this we need to understand details of your project for example, the types of equipment you’ll be using and when you need power.
2. Assessment & Design

We will assess your application to ensure that we have all the information needed and we will contact you for any missing details. Once your project has been designed we will email you an offer or send in the post if required.
3. Acceptance & Payment

If you wish to accept the offer, you need to do two things;
1. Sign and return the acceptance form.
2. Make Payment - your payment and acceptance form must be with UK Power Networks before 5pm of the offer expiry date, otherwise your offer will lapse.
4. Project delivery

Your project will be sent to our delivery team who will provide you with their contact details and allocate a field engineer to manage and deliver your project. This engineer will be your point of contact throughout the work.
5. Install metering

Please be aware that we don’t supply any electricity meters. To arrange for a meter to be installed so the electricity connection can be utilised, you will need to appoint an electrician.