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SERVER12
Power Cuts

Priority Services Register

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Text updates during a power cut

If your power’s off, we can keep you updated with text messages.

Register for this service

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Do you need extra support during a power cut or do you know someone else that would need extra support? If so, sign up to our free register.

By joining the register, you will receive:
✔ A priority phone number that you can call 24 hours a day and regular updates until your power is back on
✔ A welcome pack with useful advice about preparing for a power cut
✔ Regular text message updates if you text ‘Power’ followed by your postcode to 80876
✔ Extra support from the British Red Cross

Who can apply
• Customers who are dependent on medical equipment
• Customers who are chronically ill
• Customers with a disability
• Customers who are visually impaired or blind
• Customers who are hearing impaired or deaf
• Elderly customers
• A nursing or residential home
• Customers with young babies in household
• Any other case that you would like us to consider

 

    

 

Register now

Step 1.

Check if you're in our area

Enter your details here to see if we're
responsible for your electricity supply
Your house number or name:
Postcode:
Go

Step 2.

Complete the quick and easy online application form