ServicesPower CutsHelp
SERVER12
Power Cuts

Another issue

phone numbers

Text updates during a power cut

If your power’s off, we can keep you updated with text messages.

Register for this service

Follow us

Twitter Icon Facebook Iconfbmessanger

Instagram Icon linkedIn Icon YouTube Icon

Report another issue


Please complete this form with details of the issue and we'll log it to ensure it’s looked into as soon as possible. During busy periods it may take us a little longer to log your fault but we will endeavour to get back to you as quickly as possible. Between the hours of 1:00am and 6:00am please call us on 0800 31 63 105 or 105 (free to call from a landline or mobile phone) for an immediate response.

If you have an emergency to report please call us as soon as possible on 0800 31 63 105 or 105 - free to call from a landline or a mobile phone. Please treat electricity cables as live, stay away and call us immediately. If you see electricity lines that are down or causing significant risk to the public please call 999.

Your details

Title:*

First name:*

Surname:*

Email address:

Address of where the issue is:*



Postcode:*

Telephone number:*

How would you prefer us to contact you about this:*
Email Telephone

Information about your issue

Call Reference or Incident Number (If Known)


Do you have power?*
Yes No


Is the situation dangerous?*
Yes No


Please detail any other information:

Upload photos

0%
[Size NaN]
Attach up to 2 photos for a maximum size of 10MB



* Mandatory field