UK Power Networks Customer Services
We are here to help you with any of your Network enquiries or issues in London, the East of England and the South East of England. Our Emergency Contact numbers are available 24 hours a day, 365 days a year.
Standards of Services
Find out about our Service Standards and the entitlements that you can receive if we fail to meet any of these standards
Emergency Contact
London (24 hr)...........0800 028 0247 East (24 hr).................0800 783 8838 South East (24 hr).....0800 783 8866 Connection Services.0845 234 0040 General Enquiries.....0845 601 4516
Priority Services if you lose your power
Priority services for customers with special needs during power cuts
Streetworks
Find out more about our Streetworks activity and how the Traffic Management Act affects you
Frequently Asked Questions
Before contacting us you might like to look at the following frequently asked questions
Are you our customer?
General Enquiries
0845 601 4516