About UK Power Networks

Find out who we are, what we are responsible for and how we can help you. 
UK Power Networks head office

Who we are and what we do

We own and maintain electricity cables and lines across London, the South East and East of England and make sure power flows reliably, safely, and securely.

Our priorities are to tackle the climate crisis by connecting renewable energy, electric car chargers and low carbon heating, meet our customers evolving needs by improving our services, support our customers in vulnerable circumstances and go above and beyond for the communities we serve.

Your electricity supplier is the company you choose to buy your electricity from, and who you pay your bills to. If you look on your bill - part of what you pay is given to UK Power Networks for running and maintaining the power cables in your area.

Helpful links and further information

Power cuts
Power Cut tracking on mobile phone

Is your power off?

Use our power cut map to search, track or report power cuts.

Not sure if we cover your area? Use our area checker to find out.

Installing or moving a power supply 
Engineers looking at a tablet

Need to install or move an existing power supply?

Whether you are a domestic, commercial or industrial customer, we can help you.

Installing EVs, solars and heating pumps
Electric vehicle being charged

Installing Electric Vehicles (EV) Charge Points, solars or electric heating pumps? 

We can help guide you through the process of installing each of these

Priority Services Register
Woman and young child smiling

We can offer extra assistance to those who need it

Find out the benefits of signing up to our Priority Services Register, who can sign up and how to become a referral partner.

Our Annual Review
Annual Review banner 2020-21 preview

Annual Review 2020/21

Find out about how we are placing customers and communities at heart of Net Zero.

Document download links

UK Power Networks Annual Review cover 2020 / 2021
Annual Review 2020/21

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UK Power Networks Annual Review cover 2019 / 2020
Annual Review 2019/20

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UK Power Networks Annual Review cover 2018 / 2019
Annual Review 2018/19

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UK Power Networks Annual Review cover 2017 / 2018
Annual Review 2017/18

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UK Power Networks Annual Review cover 2016 / 2017
Annual Review 2016/17

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UK Power Networks Annual Review cover 2015 / 2016
Annual Review 2015/16

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UK Power Networks consultation report cover
Future Smart Consultation

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UK Power Networks - Our plans for the future cover
Our plans for the future

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UK Power Networks - Smart Energy Flexible system cover
Smart Flexible Energy System

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UK Power Networks Stakeholder feedback cover
Future Smart - What our stakeholders said

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