Did you know you have a choice?

Common questions

What work can be done by another company?

A ICP or IDNO can carry out some of the work when getting  a connection or disconnection. This table indicates the work involved in getting a typical network connected, and which parts of the work can be done by an ICP if accredited for that element. Work that UK Power Networks can carry out, as well as an ICP or IDNO is called Contestable work. Work that only UK Power Networks can carry out is called Non-Contestable work. Find out what work can be done by an ICP if accredited for that element.

What is an Independent Connection Provider (ICP)?

An Independent Connections Provider (ICP) is an accredited company that can build electricity networks to the specification and quality required for them to be adopted by either a DNO, such as UK Power Networks, or an Independent Distribution Network Operator (IDNO).

What is an Independent Distribution Network Operators (IDNO)?

It is also possible to have your electricity connection from an IDNO. They will build and continue to own this local network and provide all ongoing network services, including maintenance and 24-hour fault repairs. The IDNO will also arrange the point of connection to our network. View a list of companies that hold a licence to provide this service.

How long will it take if I use an ICP or IDNO?

This will depend on the ICP or IDNO that you choose, please speak to them to confirm. For the part of the work that we will have to do, we always aim to work with you to get the work completed when you need it. We have timescales that we have to comply with as per our Standard Licence Condition 15 and make penalty payments should we fail to meet them. See our timescales. 

How much will it cost if I use an ICP or IDNO?

This will depend on the ICP or IDNO that you choose, please contact companies to receive a price.

Have you chosen an ICP or IDNO to carry out your work and want to apply?

For any work, you or your ICP will need to complete our point of connection application form. We don’t mind if you or or your ICP send us the application. Find out more to apply.