How we can help you
Many electricity suppliers offering new tariffs as part of the Smart Export Guarantee (SEG) are asking customers to provide confirmation of their connection to our electricity network. We are happy to help in this situation.
For the majority of small scale, domestic installations (equipment rated less than 3.68kW), installers are able to install the solar panel and notify us afterwards. Once notified, we add your details to our database and send a confirmation back to your installer.
If we have received a notification from your installer, we can send you a connection confirmation letter. If your solar panels aren't on our database, we will be able to check to see if you are connected to our network. We may need you to provide us with the following information to help us complete this check:
To get your confirmation letter you can call or email us on the details below.