Installers of electric vehicle charge points

It is important to us that we have visibility of where electric vehicle charging equipment is connected. This is to better understand the increased demand, as well as ensure the electricity network is fit for purpose. So we want to make it as simple as possible for you to carry out your checks and notify us when you have installed an electric vehicle charge point.


Ensuring your customer has enough power for their charge point

Please note that it is the installer's responsibility:

  • Before installing the charging equipment, to assess how adequate the electricity supply capacity is for the new electric vehicle load plus any existing load.
  • Before installing the charging equipment, to assess the adequacy of the earthing
  • Notify us (or another electricity distribution operator) after you have installed the charging equipment.
  • Check who your local electricity network operator is here. We cover London, the South East and the East of England but there are other Independent Distribution Network Operators who operate within this region.

    Read more guidance and best practice

Looking for an Meter Point Administration Number (MPAN) for a property? The customer you are installing the charge point will be able to find the MPAN on their electricity bill. Alternatively they can also search who is my supplier and what's  my MPAN?

Do you need to notify us or apply for a new electricity supply to power a charge point?

DownloadĀ  our advice to help you decide which option is right for you and if you are unsure please contact us. Please not that a survey should always be conducted before you install an electric vehicle charge point for a customer to check if they need to apply for more power to run their charge point.

Download process

Contact us

Call us