Services we offer Distributed Energy Resources Owners and Operators

Register to receive notifications on planned EHV outages

Network Vision is our new outage planning application. It will provide customers with the ability to view outages affecting their site, create outage requests and manage their contact details for their own portfolio of sites.   

Log in or register to Network Vision

View Network Vision terms of use

If you need help or have any questions about Network Vision please email us and our team will be happy to help you. 


Request a report detailing the reason a curtailment or outage affected your generator  

Please complete our request for information form and email it to DG-Q& We will send you the report as quickly as we can, however it can take up to 30 working days.  Although, our average response time from April 2018 to March 2019 was 10 working days.


Update or change your Site Responsibility Schedule (SRS) 

If you would like to make a change to your SRS please complete our Request to update SRS form and email it to: We use the contact information you provide to us in the SRS to make you aware of interruptions affecting your generator. A copy of the SRS should be kept on the site of the generator.


The Distributed Energy Resource Owner and Operator Forum

This workshop held in London is there to help owners and operators of Distributed Energy Resources (DER) ≥1MW connected to our electricity network. At this workshop we aim to work together to discuss:

  • Improvements to communication with DER during outages and constraints
  • Approaches for forecasting and mitigating outages
  • Opportunities for network enhancements to minimise outage durations and constraints
  • Our new innovation projects that may be of interest to you 

Upcoming dates:

  • Thursday 13th February (10:30 to 14:00)

This workshop will be held at ENA, 4 More London Riverside, London, SE1 2AU. 

To be kept informed of future events please email DG-Q& to be added to our mailing list.