Services we offer Distributed Energy Resource Owners and Operators

Sign up for updates about planned outage information

Would you like to be kept up to date of planned EHV outages/curtailments affecting your site? Please email us at  In your email please include contact details (name, company name, full address, company registration number, job role, telephone number, email address). As well as website address, a copy of the Connection Agreement, a letter of consent from the Connection Agreement owner (if this is not you), full site address, site name, Meter Point Administration Number (MPAN) Export and Import, UK Power Networks Substation ID (this can be found in the Connection Agreement). 


Request a report detailing the reason a curtailment or outage affected your generator  

Please complete our request for information form and email it to DG-Q& We will send you the report as quickly as we can, however it can take up to 30 working days.  Although, our average response time from April 2018 to March 2019 was 10 working days.


Update or change your Site Responsibility Schedule (SRS) 

If you would like to make a change to your SRS please complete our Request to update SRS form and email it to: We use the contact information you provide to us in the SRS to make you aware of interruptions affecting your generator. A copy of the SRS should be kept on the site of the generator.


The Distributed Energy Resource Owner and Operator Forum

This workshop held in London is there to help owners and operators of Distributed Energy Resources (DER) ≥1MW connected to our electricity network. At this workshop we aim to work together to discuss:

  • Improvements to communication with DER during outages and constraints
  • Approaches for forecasting and mitigating outages
  • Opportunities for network enhancements to minimise outage durations and constraints
  • Our new innovation projects that may be of interest to you 

Upcoming dates:

  • Thursday 13th February (10:30 to 14:00)

This workshop will be held at ENA, 4 More London Riverside, London, SE1 2AU. 

To be kept informed of future events please email DG-Q& to be added to our mailing list.