1. My main fuse is less than 100amps
If your main fuse is rated at less than 100amps then you will need to arrange for it to be upgraded to 100amps. Find out how you upgrade your fuse.
2. My electrical equipment is owned by a Building Network Operator (BNO)
Building Network Operators own and maintain the electrical equipment within a multi occupancy premise such as blocks of flats and office blocks. They are responsible for the electrical equipment located beyond the main distribution fuse which is also known as the main intake.
If your 5G installation is provided via a landlords supply, this will be classed as a Building Network Operators asset and you will need to seek confirmation from them for the 5G connection to be made. The BNO can often be found by contacting the landlord or the management company for the premises. There will be no work involved for UK Power Networks.
3. There is no existing power supply
If there is no existing electricity supply, then you will need to apply for a new supply to be connected. Find out the cost, what's involved and how to apply.
4. I have completed the checks but I still need help
How to get help and advice:
Once we have reviewed your application, we will let you know which of the following steps you need to take next.