New connection:    What's involved?

To connect a new electricity connection we’ll need to work on the electricity cable which is usually underground. On your land, digging a trench will be needed to lay the new electricity cable in. We can do this digging for you or you can do this yourself. We’ll provide the black tubing (ducting) which needs to be placed inside the trench. On the day, we’ll lay a new electricity cable and run it to where you want your electricity meter to be. Don’t worry, we’ll talk you through it all before we arrive. To prepare for this, you will need to make sure the following are completed:

• A trench needs to be dug on your land (if you choose to carry out this digging yourself)
• A new electricity meter box and black tubing (ducting) will need to be installed on the outside wall of your property (we can give you advice on where to buy this from).

To connect you to electricity we’ll find the nearest electricity cable to you, this is usually in the road or pathway where we’ll need to dig a large hole. From the hole in road or pathway, we’ll lay a new electricity cable and run it to where you want your electricity meter to be. 

For a new connection the electricity meter box must be fitted on the outside of an external wall. We’ll make the electricity cable live by connecting the new cable to the existing cable. We have extensive safety checks to make sure it's all working correctly and safe before our engineers leave. If we have done all of your digging then we’ll come back within 48 hours to fill the trench back and make it as it was before we carried out any digging. Please note if you carried out your own digging then you will need to fill the hole in.

Your electricity supplier needs to visit to connect an electricity meter. To get electricity into your home, the company you pay your electricity bills to, needs to visit your home on the day we complete the work. They’ll need to install a new electricity meter in the meter box, as they own and are responsible for this piece of equipment. You need to arrange this on the day we complete our works, so you can have power.