Please wait until we have visited your property and we can give you much more detail about what needs to be done. As a general guide, you need to do the following before our engineers come to carry out the work.
The cost to complete these works may seem expensive. The cost is made up of:
The price is made up of all materials used to complete the job, the time to survey your property, plan the work and time of our qualified engineers to carry out the work. All costs will be included in the price that we send you. Whilst it is rare for additional costs to be applied to the price, additional costs may be applied if you change your mind on what works you would like us to carry out. Additional costs may also be applied in the limited circumstances set out in the Terms and Conditions. We recommend that you read and understand the Terms and Conditions that are referred to in your quote to ensure that you properly understand the circumstances where we may pass on additional costs to you.
You can look into another company completing this work and employ an Independent Connections Provider. The company you choose must be trained to work on the electricity network. Electricians or builders cannot carry out this work. Find out more about these companies. Please note that these companies tend to work on larger projects, not domestic work.
The visit slot will be between 8am and 1pm, however the surveyor will call you the day before to give you an estimate time they will arrive. They will also call when 30 minutes away on the day.
We understand that you may still have questions. Please email us your questions and we'll email you back within 48 hours.
The next step is booking an appointment with one of our surveyors so they can visit your property and give you a price.