I don't have electricity: is there a problem with my electricity meter?

If you have no power there might be a problem with your electricity meter. Watch our video to find out if your electricity meter still has power.

If you have a smart electricity meter, the way to check if your meter still has power will depend on the type of smart meter you have. If you're unsure on how to check your electricity smart meter, please contact your electricity supplier (the company you pay your electricity bills to)  who will be able to help you. 

Call us

Free to call from a mobile or landline phones. Lines are open 24 hours a day.