RIIO-ED2 Customer Engagement Group

We are committed to ensuring that our business meets the needs of our customers while contributing to the creation of the low carbon economy and ensuring that no one is left behind, particularly those who are vulnerable. 

An independent Customer Engagement Group (CEG) has been established to challenge our business plan for 2023-2028. It will hold the company to account for delivering a plan that is worthy of the trust of customers, current and future.