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RIIO-2

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Since 2010, UK Power Networks have made great strides in improving our performance. This year, we are pleased to say that: we are the industry leader in safety performance; our customers enjoy excellent network reliability; we attained our best-ever customer satisfaction rating; we are the lowest-cost distribution network operator; and we have been recognised again for our performance this year.

When we look ahead to RIIO-2 and subsequently RIIO-ED2, we can see that our challenges will be focused around maintaining affordability for our customers in light of new demands on our networks in the form of connecting: low carbon technologies such as electric vehicles and heat pumps; and increased generation on the distribution network.

We are extremely pleased to see Ofgem considering the next price control so early on, and we look forward to working with Ofgem, stakeholders and customers in discussing RIIO-2 to best deliver for all our customers.

We would welcome and invite interested parties and stakeholders to get in touch with: David Pang with any queries and comments.


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