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Our achievements


Utility of the yearUtility of the Year 2016

At the Utility Week Achievement Awards judges praised our industry-leading performance across the board on safety, reliability, customer service and innovation. UK Power Networks made history by becoming the first company to win the prestigious Utility of the Year Award two years running and also won the top title in 2012.



Utility of the yearNamed in the top 30 workplaces in the UK

UK Power Networks was named one of the top large companies to work for in the country for the third successive year in March.





Utility Week Stars AwardsUtility Week Stars Awards

We clinched four national awards and were finalists in seven other categories at the Utility Week Stars Awards, which celebrate the contribution that people working behind the scenes in the UK’s utilities make every day to deliver vital services:




Utility of the yearConstellation Awards for collaborative work with a customer community

Our Priority Services team set out to engage hard-to-reach groups who commonly miss out on free vital help - about how to prepare for an emergency, get practical help during a power cut, or how to save energy. The ‘Faith and Power’ project works with Muslim communities through trusted partners including London Sustainability Exchange.



Utility of the yearHealth and Safety Champion Initiative

Stay Safe training programme created a seismic, lasting change in the company’s safety culture. The team went back to basics and delivered a unparalleled training programme for all employees, ingenious in its simplicity and astounding in its impact.



Utility of the yearHero Award, Dominic Warren

Electricity fitter, Dominic Warren, from Hastings maintains the 33,000-volt power network for UK Power Networks by day and once he clocks off Dominic helps desperate people living on the breadline to feed their families via his food van donated by his employer. He collects unwanted food from local supermarkets and delivers it to local charity partners who turn the food into healthy, tasty meals for local people, living in dire need.



Utility of the yearSupernova Award for Long Service, Henry Moye

For more than 50 years Henry Moye has served 3.5million homes and businesses across the East of England, keeping the lights on with his colleagues from his Bury St Edmunds base. During that time he’s constantly progressed his skills and never lost that feeling of pride and satisfaction when he manages to fix unusually complex or lengthy power cuts. He’s 66 years old and started out in the business in 1966, before many in the industry today were even born!


Support Team of the Year

We won Support Team of the Year at the London and South East Contact Centre Awards which recognises individual, team and company best practice amongst more than 2500 contact centres across the two regions.


Utility of the Year

UK Power Networks was named Utility of the Year at the National Skills Academy People in Power Awards in June for the way it develops its workforce and invests in skills.


Investors in People GoldInvestors in People Gold

UK Power Networks received a second gold award from Investors in People in June, retaining its place among the top 7% of accredited organisations in an international standard that recognises high performance through good people management.


British Standards Institution stamp of approval

UK Power Networks was awarded British Standard Institution (BSI) recognition in June for the extra services it provides to vulnerable customers during power cuts.



Innovation award

A trial of power electronics, pioneering new ways to release spare capacity in the electricity network without the need for costly upgrades, won the power award at the Institute of Engineering and Technology Innovation Awards.


Top 25 workplaceNational accolades at Women in Construction Awards

Dr Giulia Privitera was named Project Manager of the Year and Lauren Chappell won the Best Apprentice Over 25 title, in the Women in Construction Awards in March.







Utility of the yearHelping to tackle fuel poverty

At the European Utility Industry Awards in Barcelona, UK Power Networks won the Community Energy Award for its innovative energywise project, which helps meet the needs of people who are struggling with their energy bills.



Utility of the yearUtility of the Year

UK Power Networks won the prestigious Utility of the Year Award for the second time in four years at the Utility Week Achievement Awards in December. The company also won the customer care, marketing initiative and smart utilities awards and was highly commended in the staff development category for its innovative staff safety training scheme.



Top 25 workplaceTop 25 workplace

Thanks to our employees, for the second consecutive year, we were the only electricity distributor named in the Sunday Times Top 25 Best Big Companies to Work For List 2016 in February.





Unstinting customer focusUnstinting customer focus

Our customer change team won the Customer Culture Award at the Utility Week Stars Awards for results which are propelling the company forward on a consistently improving trend.




High flying airport apprenticeHigh flying airport apprentice

Apprentice electrical fitter at Stansted Airport, Sammy-Jo Evans, was recognised for her outstanding talent as a newcomer to the industry, scooping the Rising Star Award at the Utility Week Stars Awards.



Dedicated to public serviceDedicated to public service

A 70-year-old linesman with an astonishing 50 years’ experience in the electricity industry, Graham Smith, jointly won the Supernova Award for Long Service at the Utility Week Stars Awards.



Inspiring women in engineeringInspiring women in engineering

Electricity control engineer, Cathy Beresford, gained national acclaim, featuring in a nationwide hunt for the Top 50 Women in Engineering published by The Telegraph.




Shining example of leadershipShining example of leadership

Our director of network operations, Patrick Clarke, was named in the Top 100 BAME Leaders in Business List 2016 published by The Sunday Times.





Brightest and best female engineersBrightest and best female engineers

Innovation manager, Lynne McDonald was named Engineer of the Year - Mechanical / Electrical in the Women in Construction Awards 2016. The awards showcase the brightest and best female achievers.




Beacon award for safetyBeacon award for safety

UK Power Networks Services received a Beacon Award in February from London Underground for outstanding performance on health, safety and environment at Stockwell during work on the Northern Line Extension.




Institute of Asset Management

Zoe Cornish, senior asset engineer, won the NxtGen Asset Management Award in the Institute of Asset Management annual awards. The award recognises people who make an outstanding contribution to asset management and demonstrate potential in the field.


Greater London Authority

Our facilities and sustainability teams won the gold award for reducing energy use in our buildings in the Mayor of London’s Business Energy Challenge.


European Utility Week

Our Flexible Urban Networks project scooped the industry innovation award in the inaugural European Utility Industry Awards in Vienna. The ceremony recognises those who have shown outstanding commitment and accomplishments to a sustainable utility industry.


Honorary doctorate for directorHalf a century of service

Kent engineer, Ray Morris, was presented with the Long Service Award at the Utility Week Stars Awards in June. Ray has completed a staggering 50 years’ service in the electricity industry, keeping the lights on for his local community. His dedication, enthusiasm and experience shone through.



Honorary doctorate for directorSafety campaigner’s national award

Lee Perkins, an engineering assessor whose workplace accident turned him into a tireless safety campaigner, was named Power Safety Person of the Year at the National Skills Academy for Power (NSAP) People in Power Awards in June. The awards celebrate the achievements of individuals and teams demonstrating the highest standards of training and education.



Honorary doctorate for directorTop 25 big company to work for

Our employees ranked us among the top 25 Best Big Companies to Work for 2015 in the Sunday Times list in February. We were the first electricity distributor to feature in the list which is based on employees’ feedback in the Best Companies Employee Engagement Survey.




Honorary doctorate for directorExcellence in supply chain

Collaboration with our contractors through the Principals Group won us recognition for supply chain excellence at the Construction News Awards in London in June. It was the second win for this group’s innovation and teamwork which was also singled out at the Utility Week Achievement Awards in December.



Gold award for streetworks

For the second year running, our team picked up a gold award in the City of London’s annual Considerate Contractor Streetworks Scheme Awards 2015 (CCSS) held in May. The team was praised for being efficient, collaborative and minimising disruption.


Engagement and Wellbeing Award

Work to support a healthier and happier workforce saw us recognised in a national award for the third time. We were reaccredited in the Business in the Community (BITC) Responsible Business Awards in April.


Honorary doctorate for directorHonorary doctorate for director

Our director of network operations, Patrick Clarke, was awarded a doctorate for achievements in engineering in October. He was presented with the doctorate by London South Bank University (LSBU) at the Royal Festival Hall, London.





Double win in industry awardsDouble win in industry awards

Strong online and social media services, which are setting the pace in our industry, won UK Power Networks the Digital Utilities Award at the Utility Week Achievement Awards in December. The company also scooped the Supply Chain Excellence Award for the Principals Group, which has created unrivalled collaboration across the company’s supply chain.



Our achievements
Our achievements 2013-2014
Our achievements 2011-2012