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Our achievements (2017-2019)

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Utility Week AwardsUtility Week Awards (2018)

The annual Utility Week awards is one of the most prestigious award ceremonies in the sector so were delighted to pick three awards on the night. The first of the award wins came in the Customer Care category for our support of people in vulnerable circumstances and for what the judging panel commended as a project that addressed and taken action on what is a critical issue. Our StaySafe team was also honoured with Team of the Year for what the judges described as a sensible and solid initiative for promoting good safety practice. Finally our ambition to improve London’s air quality by accelerating the decarbonisation of London’s public transport was also recognised with a win in the Environment category.


Corporate & Financial AwardsCorporate & Financial Awards (2018)

In acknowledgement of the innovative approach to our annual report we won Best Online Report for an Unlisted Company at the Corporate & Financial Awards 2018 in conjunction with Instinctif Partners.






UK Society of Trenchless Technology Annual Awards UK Society of Trenchless Technology Annual Awards (2018)

Our work with Clancy Docwra Ltd to deliver a new cable spur tunnel and connection chamber for a major new electricity network connection to energise the new Battersea Power Station redevelopment won the New Installation Award Energy & Communications at the UK Society of Trenchless Technology Awards 2018.



National Rail Awards National Rail Awards (2018)

UK Power Networks Services won Innovation of the Year at the National Rail Awards for their work on the Great Western Electrification Programme. The collaborative project with ABB, Siemens and Network Rail Infrastructure Projects, implemented the Rationalised Autotransformer System, a state of the art advanced protection system which reduces the need for circuit breakers and other equipment whilst maintaining safe operation of the line.



Utility Week Stars AwardsUtility Week Stars Awards (2018)

The company won four awards at the Utility Week Stars Awards in June. Customer services won the ‘Big Bang Award for Innovation’ (customer-facing) for Electric Avenue, animated videos showcasing good customer service. The Smart Grid team took home the ‘Constellation Award for Collaboration with Customers’ for its work in creating a smarter, more flexible electricity network. The capital programme Alliance team won the ‘Constellation Award for Utilities Collaboration’ for the way it delivers a major investment programme. And Lee Perkins was awarded ‘Health and Safety Champion’ (individual) for promoting safety within apprenticeship training.




Telegraph Top 50 Women in Engineering 2018Telegraph Top 50 Women in Engineering 2018

Two bright lights from UK Power Networks were recognised among the Top 50 Women in Engineering: Returners and Transferrers. Samantha Burchell, network operations manager for the Croydon area and Kellie Dillon, innovation workstream lead, earned the honour from the Women’s Engineering Society (WES). The list was published in the Sunday Telegraph on June 24.





Institution of Civil Engineers (ICE) London Civil Engineering AwardsInstitution of Civil Engineers (ICE) London Civil Engineering Awards (2018)

UK Power Networks’ Battersea cable tunnel project was named Best Infrastructure Project and gained second place for innovation at the London Institution of Civil Engineers awards in May.






Best Utility Representative in LondonBest Utility Representative in London (2018)

Colin Smith, our streetworks performance manager, won Best Utility Representative in London for the second year running at the Anglian and London Highway Authority and Utilities Committee Awards. The judges were looking for utility representatives that are helpful, considerate of stakeholder issues, fair, pragmatic and willing to go the extra mile to get things done.







London First Awards Keep London Moving London First Awards ‘Keep London Moving’ (2018)

UK Power Networks won the London First Awards ‘Keep London Moving’ award for electrifying London buses and helping to improve air quality in the capital.





World-class procurement services World-class procurement services (2017)

UK Power Networks gained a platinum Chartered Institute of Procurement and Supply (CIPS) Corporate Certification Award in December 2017 for the way it buys goods, works and services. Platinum, the highest level of award, lasts three years and is awarded to organisations that put procurement at the heart of their strategy. Only 11 other companies have this award across the world.



Energy Live News Personality AwardsEnergy Live News Personality Awards (2017)

Dominic Warren, our substation fitter, was named ‘24/7 Legend’ at the Energy Live News Personality Awards in December. His charity, Dom’s Food Mission, uses surplus food to stop waste and help struggling families in Hastings.




More Radio Mid Sussex AwardsCorpComms Award for annual report (2017)

UK Power Networks and Instinctif won two CorpComms Awards for its annual report; Leading the Way: A Year of Great Achievement in November. UK Power Networks won the award for Best Annual Report (unlisted organisation) and Best Annual Report Online Annual Review 2015/2016




Customer service awardCustomer service award (2018)

UK Power Networks’ call centre was recognised for achieving consistently good customer feedback in the Rant and Rave awards in November. The team won the Raving Customers Award.





More Radio Mid Sussex AwardsMore Radio Mid Sussex Awards (2018)

Fred Wheatland, our electricity substation inspector, won the Community Achievement Award at More Radio’s Mid Sussex Awards in October. He was honoured for 40 years’ service as a poppy seller, supported by UK Power Networks through an employee volunteering initiative.










Utility of the yearConstellation Awards for collaborative work with a customer community (2017)

Our Priority Services team set out to engage hard-to-reach groups who commonly miss out on free vital help - about how to prepare for an emergency, get practical help during a power cut, or how to save energy. The ‘Faith and Power’ project works with Muslim communities through trusted partners including London Sustainability Exchange.



Utility of the yearHealth and Safety Champion Initiative (2017)

Stay Safe training programme created a seismic, lasting change in the company’s safety culture. The team went back to basics and delivered a unparalleled training programme for all employees, ingenious in its simplicity and astounding in its impact.



Utility of the yearHero Award, Dominic Warren (2017)

Electricity fitter, Dominic Warren, from Hastings maintains the 33,000-volt power network for UK Power Networks by day and once he clocks off Dominic helps desperate people living on the breadline to feed their families via his food van donated by his employer. He collects unwanted food from local supermarkets and delivers it to local charity partners who turn the food into healthy, tasty meals for local people, living in dire need.



Utility of the yearSupernova Award for Long Service, Henry Moye (2017)

For more than 50 years Henry Moye has served 3.5million homes and businesses across the East of England, keeping the lights on with his colleagues from his Bury St Edmunds base. During that time he’s constantly progressed his skills and never lost that feeling of pride and satisfaction when he manages to fix unusually complex or lengthy power cuts. He’s 66 years old and started out in the business in 1966, before many in the industry today were even born!



National recognition for procurement servicesNational recognition for procurement services (2017)

UK Power Networks achieved the Chartered Institute of Procurement and Supply (CIPS) Corporate Certification Standard in June, for the company’s purchasing policies, processes and procedures.





Support Team of the Year (2017)

We won Support Team of the Year at the London and South East Contact Centre Awards which recognises individual, team and company best practice amongst more than 2500 contact centres across the two regions.


Utility of the Year (2017)

UK Power Networks was named Utility of the Year at the National Skills Academy People in Power Awards in June for the way it develops its workforce and invests in skills.


British Standards Institution stamp of approval (2017)

UK Power Networks was awarded British Standard Institution (BSI) recognition in June for the extra services it provides to vulnerable customers during power cuts.



Top 25 workplaceNational accolades at Women in Construction Awards (2017)

Dr Giulia Privitera was named Project Manager of the Year and Lauren Chappell won the Best Apprentice Over 25 title, in the Women in Construction Awards in March.






Utility Week Awards 2019Utility Week Awards 2019

UK Power Networks scooped a trio of awards from the industry’s most coveted Utility Week Awards. Employees won the Diversity Award for encouraging a diverse workforce, the second award of the evening was the Staff Development Award for training over 200 employees in mental health first aid. The final winner was the Digital Transformation Award for the forecast and planning app used by the customer contact centre.


UK Power Networks awarded the MoD Employer Recognition Scheme Silver AwardUK Power Networks awarded the MoD Employer Recognition Scheme Silver Award (2019)

UK Power Networks has been awarded the MoD Employer Recognition Silver Award. This award recognises the covenant pledges made by companies to support members of the Armed forces and their families. As part of a covenant pledge UK Power Networks promises to continue to actively recruit service leavers and their spouses and to aim for Gold accreditation.








Edison Electric Institute (EEI) International Edison Award 2019Edison Electric Institute (EEI) International Edison Award 2019

UK Power Networks has been awarded Edison Electric Institute’s (EEI’s) International Edison Award 2019 in recognition of its innovative work including the development of a smart grid and enabling Britain’s low carbon transition. The award is billed as the power industry’s most prestigious honour and the winner was chosen by a panel of former energy company chief executives. Edison Electric Institute president Tom Kuhn said: “Energy grids are transforming around the globe at an unprecedented pace in response to climate change and evolving customer preferences. As UK Power Networks has demonstrated, actively listening to, and engaging with customers is vital to realise the benefits of transformative energy solutions.”



British Renewable Energy Awards British Renewable Energy Awards (2019)

Innovation project lead Luca Grella has been named Young Energy Professional of the Year 2019 at the British Renewable Energy Awards. Luca’s work here at UK Power Networks has included the development of a software tool that will save almost 500,000 tonnes of CO2 emissions by 2050. Luca is currently working on a project to develop a revolutionary way of moving spare capacity around the network to power electric vehicles.



Health and Safety Excellence Awards  Health and Safety Excellence Awards (2019)

UK Power Networks’ Be Bright Stay Safe initiative which calls on associations, businesses and individuals to follow safety advice, in a bid to reduce the number of electrical network incidents that take place on our network each year, picked up the Campaign of the Year award at the Health and Safety Excellence Awards 2019.



Network Awards Health and Network Awards (2019)

UK Power Networks received the Innovation Project of the Year accolade for the Kent Active System Management (KASM) trial at the Network Awards 2019. KASM was recognised by the judges as a truly innovative and industry-first project that allows for better real-time analysis of what is happening on the electricity network, making for an even more reliable network. The trial, that took place along the East Kent 132 kV electricity distribution network, also allows more renewable energy such as wind and solar generation to safely connect to the network and at a lower cost.



More Radio Mid Sussex AwardsGive As You Earn scheme charity award (2017)

Employees who signed up to a scheme giving to good causes directly from their salary won UK Power Networks a Charities Aid Foundation bronze award in September. In 2016, staff gave more than £50,000 to good causes through payroll giving alone.







Utility Week Stars AwardsUtility Week Stars Awards

We clinched four national awards and were finalists in seven other categories at the Utility Week Stars Awards, which celebrate the contribution that people working behind the scenes in the UK’s utilities make every day to deliver vital services:





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