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Celebrating our Top 25 workplace

Posted on 29 February 2016 12:46 PM by Nixon1C

UK Power Networks has been named a top 25 workplace for the second consecutive year. We owe this achievement to the pride, enthusiasm and dedication of our workforce, many of whom spend their days up poles and down holes doing maintenance, repairs and connections to our electricity network or hidden behind the scenes in our offices and call centre, helping our customers.

Every year our employees are asked to give feedback on a confidential basis via an independent employee engagement survey and last night’s award ceremony in London was one of the results. Their anonymous feedback once again placed us in the Sunday Times Top 25 Best Big Companies to Work for 2016.

Our employees give us feedback on everything ranging from their jobs to their feelings about our senior management, from their views about the working environment to benefits, career development and what our business gives back to society.

It is a well-known fact that truly engaged employees, who are committed and motivated to succeed are the foundation of every successful business. Employees who feel positive and engaged about their working life will go out of their way to deliver great customer service.

Since our change of ownership in 2010, the business has consistently improved its performance year on year in key areas - safety, customer service, cost efficiency and reducing the number and duration of power cuts.

The achievement of our future ambitions and vision is dependent upon employees who feel inspired to work to their full potential in order to achieve our goals. Employee engagement is the key to delivering continuous improvement.  We are looking closely at what our employees are telling us and respond positively to their feedback so that we can continue to deliver great service to our customers.

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