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Hastings Community Solutions to Fuel Poverty Workshop

Posted on 20 May 2016 02:30 PM by rudli1m

I was very pleased to be invited by Richard Watson and Energise Sussex Coast to attend and speak at Hastings Community Solutions to Fuel Poverty Workshop. The panel included a good mix of experts on fuel poverty, energy efficiency and community energy and the Secretary of State for Energy & Climate Change.

Supporting our vulnerable customers
Our customers are at the heart of our business and supporting our vulnerable customers is one of the most important parts of my job. At the workshop, I had the chance to outline how UK Power Networks can help on a daily basis as well as our innovation projects that have been helping customers to save money on their energy bills.
For example, our energywise trial in Tower Hamlets is looking specifically at how customers who are struggling to pay their energy bills can be helped by smart metering and energy efficiency measures. I was also able to share some of our learnings about how we have been engaging directly with customers and helping them to get the most from their smart meter. The trial is still at early stages but I have been very pleased with the positive feedback we have had from the participants. As the trial progresses, we will also be exploring how time of use tariffs can help people in fuel poverty.
Improving energy efficiency
The issues we discussed at the workshop were wide-ranging and included improving energy efficiency in the private rented sector, challenges around identifying and providing support for those in fuel poverty as well as the benefits of community energy. Amber Rudd MP was resolute in her ambition to tackle fuel poverty and noted that the Bonfield review of energy efficiency would be reporting soon.
I am grateful to Richard Watson for inviting me to such a useful event. The guests and other speakers all took part in a comprehensive discussion about how we can tackle fuel poverty and, with hard work and focus, eradicate it.

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