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Day in the life of a Vehicle Fleet Manager

Posted on 15 September 2014 03:59 PM by sayer1r

Day in the life of a Vehicle Fleet Manager 

If you like anything on four wheels with an engine, this is a great job to have.

But when I started out as a workshop apprentice in Chelmsford more than 30 years ago, I never for a minute imagined I'd end up looking after a fleet of about 3,000 vehicles operating all over our three network areas (London, South East and East of England)

I couldn't think of many better jobs – buying, managing and then, eventually, selling on some of the older UK Power Networks' vehicles and plant.

The fleet is diverse as well as vast. We've got John Deere motorcycles and Toyota trucks with elevated work platforms. Then there are large specialised vehicles, like the four-wheel drive Mercedes Uni Mog for working on live cables. Most of our vans are Ford Transits and we have a lot of Iveco trucks.

Bit of a stickler

I am closely involved in the day-to-day running of the fleet from our Dartford management base where we make sure that the internal leasing, insurance and accident management systems are in place.

We keep in regular contact with our vehicle and plant repair and maintenance control centre in Brighton.

I'm a bit of a stickler for doing things right, and I really like helping people to do their jobs properly and as well as they can. Speaking with our employees helps to ensure that they have exactly what they need.

Quest for perfection

Listening and trying to get things right are character traits that my friends and family might see in my personal life.

It goes right back to my ten pin bowling days when I was president of a youth team in my hometown of Maldon, Essex, also training junior England hopefuls in Nottingham, where we were always striving for the perfect 300 score.

Similarly, we are always aiming for best practice at work. While it is hard to say a day is ever 100 per cent, I find that if I keep sight of the basics it's a lot easier to do the job well and add value for our customers. 

There are always lots of queries, many from drivers who want advice or have reliability issues with their vehicles. This is something that we have looked at recently and our guideline for vehicle replacement is now six years down from eight years.

Transport is a priority as it ultimately affects reliability and customer service.

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