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Ask the expert

  Ask the expert

0800 029 4280

Need help or advice from an expert? If so we are here to help

We understand that for many of our customers the process of applying for a new or altered electricity connection can be a daunting thought. Don’t worry we have all of the help and advice that you will need, visit our need help pages.


Still can't find what you are looking for?

Simply email our ‘Ask the Expert’ team. You can ask them any question about any aspect of connection work by completing the form below.

Please send an enquiry using our online form and we will respond within five working days.


Ask the Expert surgeries

Following demand from customers to have one to one discussions with us before submitting applications, we have introduced the Ask the Expert surgeries. These surgeries are an opportunity to discuss multiple projects with our Design teams pre-application. Click HERE for surgery dates and availability.