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Help and Advice

Help & Advice

General Enquiries 0800 029 4285

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Text updates during a power cut

If your power’s off, we can keep you updated with text messages.

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Enquire online

Simply complete the form below – ask us a question and click submit to send. It’s easy – and we’ll confirm your enquiry has been received with our ‘Thank you’ page. We will get back to you within 5 working days.

Alternatively (for non emergency enquiries), you can call us on 0800 029 4285 (lines open Monday-Friday 9:00am to 5:00pm). 

However if you have an urgent enquiry and need to report a power cut or dangerous situation – please call us immediately on 0800 31 63 105.



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