UK Power Networks - Can I claim compensation if I have a power cut?
ServicesPower CutsHelp

Can I claim compensation if I have a power cut?

Power cuts are rare these days. We work 24 hours a day, 365 days a year to keep your lights on but sometimes faults occur.

You may be entitled to a payment if we do not meet standards set by OFGEM, the industry regulator. You can see all of these scenarios in our booklet here.

If you qualify for a payment please complete our online form.

Has this answered your question?

Yes No