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power cuts

How can I prepare for a possible power cut?

It isn’t always possible to predict, however, here are some precautions you can take if you do have a power cut

What advice can you give me to help me cope in a power cut?

Avoid opening the fridge or freezer door to protect the food. Food can usually last up to 15 hours if you do this

I depend on electrical medical equipment, what should I do during a power cut?

If you or a relative are reliant on necessary medical or other electrical equipment, please read this advice on what to do during a power cut.

How do you get my power back on?

Our automatic alarm systems usually alert us of any large power outages.

What should I do with my fridge freezer during a power cut?

If you have a power cut, don’t worry, most modern fridges and freezers can stay cold for up to 8 hours.

I've got a power cut: is there a problem with my electricity meter?

If you have got no power there might be a problem with your electricity meter.

How do you get power back on during a major incident?

We can restore some power supplies on our high voltage network by remote control from our control centre.

What is 105?

Many people don’t know they should contact their local electricity network operator if they have a power cut.

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