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Folkestone power worker has a Christmas presence

A dad-to-be from Folkestone will be working on Christmas Day to help keep the power flowing to cook our Christmas dinners.

From Press releases - 23 December 2020 12:00 AM

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Electricity key worker Ryan O’Connor, a first responder for power cuts, has worked for UK Power Networks for 14 years, supporting a 24-hour operation which continues throughout the festive period.

Skilled engineers, linespeople and technical experts will be on duty continuously across the South East to make sure any issues on the region’s 53,000km of overhead power lines and underground cables are resolved as quickly as possible, should they occur. Power supplies are 99.9% reliable these days.

Ryan, who has worked about nine times on Christmas Day, said: “My wife Shelley and I are due to have our first baby in June so we will have our hands full next Christmas and I’m hoping to have the day off then.

“It is satisfying getting customers back on supply on Christmas Day, particularly if it has been a complex fault. We know it is the last day anyone wants to lose power so we do everything we can to restore supplies so people can have their Christmas dinner.”

Ryan and Shelley will have their dinner on Christmas Eve this year and play some games before Ryan starts work. Shelley works as a children’s nurse at William Harvey Hospital, in Ashford.

UK Power Networks operates a free power cut helpline 105 so customers can report any power cut incidents and customers can keep up to date via our live power cut tracker, texts and Twitter. 

The company also runs a Priority Services Register which provides free extra help during power cuts for pensioners, families with young children and people with special needs, disabilities or health conditions, as well as bereavement, divorce, redundancy or recovery from a hospital stay. For details visit or email