ServicesPower CutsHelp


Follow us

Twitter Icon Facebook Iconfbmessanger

Instagram Icon linkedIn Icon YouTube Icon

Free home energy advice sessions

Social housing tenants are being invited to join a new series of free home energy advice sessions.

From Press releases - 15 March 2016 12:00 AM

Social housing tenants are being invited to join a new series of free home energy advice sessions.

UK Power Networks is working with housing associations to bring energy efficiency tips home to residents in the areas where its delivers electricity supplies across London, the South East and East Anglia.

Social housing tenants have been invited to join the next energy advice sessions at:
• Eastside Community Centre, Tower Hamlets, March 16 (in partnership with Circle Housing Old Ford)
• Great Baddow Community Centre, Chelmsford, March 17 (in partnership with Affinity Sutton)
• Mountfield Community Centre, Bromley, March 24 (in partnership with Affinity Sutton)
• Alban Dobson House, Morden, 31 March (in partnership with Haig Housing Trust)

Further sessions in March are also planned in Stockwell and Barnet, in partnership with Hyde Group.

A further three sessions were held in partnership with CAG Consultants at Welford Community Centre, Wembley, on February 23, Moorlands Estate, Brixton, on February 25 and at Mullins Place, Clapham, on February 26.

Lynne McDonald, UK Power Networks innovation manager, said: “We are trying new and innovative ways to reach residents across the areas we serve, with energy saving tips and advice. Our first round of social housing workshops proved so successful that more were quickly requested.

“Customers’ main concerns are staying warm and well and keeping their fuel bills down. People don’t pay their bills to us, but we play a key part in making electricity affordable in today’s tough economic climate, with increasing pressures on customers.”

People who are elderly, disabled or reliant on electricity for medical reasons, are also being encouraged to join UK Power Networks’ Priority Services Register to get free extra help in the event of a power cut. Some residents have signed up on the spot after learning about the scheme and others took home registration leaflets for friends and relatives.

The team has already spoken to one resident who was facing difficulty with their prepayment meter while paying off a debt to her energy supplier. She was urged to contact the Home Heat Helpline for advice about applying for a grant to pay off her debt.

Several residents were leaving electrical devices in their home on standby, unaware how this adds to their electricity bill. A few participants were informed about the Warm Homes Discount scheme and advised to call their energy supplier to see if they were eligible.

Other common topics include using heating controls to reduce energy use, while maintaining a comfortable room temperature. Some residents had set their thermostat to a very high temperature and were struggling to pay their gas bill, not realising how much money they could save by lowering the temperature just a few degrees.

Working in collaboration with social housing landlords Affinity Sutton, Hyde Group, Haig Housing Trust and Circle Housing Old Ford, the sessions are being delivered with community engagement specialists CAG Consultants.

To find out more about saving energy, visit: You can apply to join UK Power Networks’ free Priority Services Register at, ring 0800 169 9970, or email