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Landlords and tenants urged to unlock key energy advice

The UK’s biggest electricity distributor is opening the door for private landlords and tenants to make their properties more energy efficient.

From Press releases - 4 June 2020 12:00 AM


UK Power Networks, which distributes electricity across London, the South East and East of England to 8.3million homes and businesses, has produced two energy handbooks full of key advice.

By working with housing associations and the private sector, UK Power Networks is helping customers cut fuel their bills. The new guides separately cover property improvement advice for landlords, and show tenants how to do an energy audit.

The power company is working with Home Energy Efficiency Training (HEET) to help combat fuel poverty in this imaginative way.

The partnership with the Waltham Forest-based charity engages with landlord focus groups, forums for private tenants and engaging estate agencies to ensure they have access to information and resources to improve the quality of housing stock and, in turn, reduce energy bills. 

UK Power Networks’ fuel poverty programme strives to reach all fuel poor homes in the communities it serves with energy advice issued to around 800,000 families. Although the company does not directly bill people for energy, this has already resulted in savings of more than £48million for customers through reduced utility bills from their suppliers.

Kerry Potter, consumer vulnerability manager at UK Power Networks, said: “Improving energy efficiency is a key driver in saving money and the advice we offer in these handbooks can make a significant financial difference to both landlords and tenants.

“Our project work with HEET will enable us to target the right people to benefit. Through the launch of the handbooks we are looking to highlight and unlock what help is available to families whose homes are hard to heat.

“This is a call to action for all relevant organisations to get in touch with HEET and obtain the resources that are now on offer to bring about more energy efficient homes.”

Tom Ruxton, co-ordinator for the HEET charity, said: “We are very excited to be working with UK Power Networks. They have listened to our ideas and responded very positively and generously. Some of the most vulnerable households in London now live in private homes, yet this is the sector with the least energy efficient housing stock exacerbating health inequalities that already exist.

“HEET is very keen to work with private landlords to improve the efficiency of their properties and to work with tenants to reduce their fuel costs. Together with the Local Authority licensing team we are identifying privately rented homes with low EPC ratings and providing a package of support, backed by enforcement if necessary, to raise standards.”