ServicesPower CutsHelp
SERVER12

News

Follow us

Twitter Icon Facebook Iconfbmessanger

Instagram Icon linkedIn Icon YouTube Icon

Power company partners with charity to help combat fuel poverty

The UK’s biggest electricity distributor has linked up with a leading charity to help people living in *fuel poverty.

From Press releases - 13 December 2018 12:00 AM

UK Power Networks owns and maintains the overhead lines, underground cables and substations which distribute electricity to eight million homes and businesses across the East of England, London and the South East. The new partnership between the power company and the charity Groundwork is designed to make people more aware of the support on offer.

Groundwork provides local communities with services to improve the health and well-being of those who need additional support, through personalised energy consultations to address the underlying causes of fuel poverty.

This includes the charity helping to promote more households signing up to UK Power Networks’ Priority Services Register which provides receive free extra help if customers have a power cut, such as hot meals, home visits and hotel accommodation.

Groundwork is able to check people are on the best energy tariff available and resolve any concerns they have about their bills, and they can also complete home energy audits to provide practical solutions to keep people’s homes warmer, saving them energy and costs.

Kerry Potter, priority services manager for UK Power Networks, said: “Partnering with Groundwork is a hugely effective way of supplying helpful information and practical support to people in vulnerable circumstances, who need it most.

“It is vital for us reach out into the communities we serve to offer practical and tailored support on how to deal with the significant challenge of fuel poverty. We want to ensure those most in need of extra help receive it when required, both to reduce the cost of keeping warm and also should they ever experience a power cut.”

Anna Martin, Operations Manager for Groundwork Suffolk, Norfolk and Essex, said: “We are looking forward to getting this project up and running to help as many vulnerable people in our communities as we can.

“Groundwork strives to help those in need who may be socially isolated and have no support network, so this partnership with UK Power Networks’ allows us to reach more vulnerable people. Groundwork will offer people help and guidance to address their underlying issues, to prevent the negative effects of fuel poverty taking hold.”

Around 1.6million households have already signed up for UK Power Networks’ Priority Services Register. To apply visit www.ukpowernetworks.co.uk/priority, ring 0800 169 9970, or email psr@ukpowernetworks.co.uk