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Power network prepares for Storm Bella

UK Power Networks is gearing up to respond to any power cuts caused by Storm Bella, forecast to hit the UK from Saturday evening through Sunday.

From Press releases - 24 December 2020 12:01 AM

Extra efforts are underway, in recognition of the fact that this is a festive weekend with most people staying at home. The company is preparing for 70mph winds, which could bring down branches and trees damaging overhead power lines.

The electricity network is built to be resilient, but extreme weather can sometimes damage overhead lines so extra engineers, damage assessment teams, call takers and other staff are ready to respond over the weekend.

Engineers will be able to fix some power cuts quickly without visiting the scene of the damage, however it may not be possible for teams to climb and repair overhead power lines until the winds have subsided to a safe level.

Head of customer services and innovation Ian Cameron, said: “We understand how difficult it would be, to be without electricity especially during cold weather and the festive period, and will do our best to restore supplies quickly if there are power cuts.

“Keeping people safe and fixing power cuts is our priority, so if you see any damaged power lines our advice is to stay away, keep everyone clear and call us on 105."

“We ask people to make sure they are prepared at home too. For example you could charge your mobile phone and devices before the weather hits. We provide free extra help to people living in vulnerable circumstances, who are on our Priority Services Register."

Details on eligibility and how to register can be found at

People can report any power cuts or damaged power lines by ringing 105, and find up-to-date information on the company’s website or by following @ukpowernetworks on Twitter. See how power is restored at

UK Power Networks will be keeping customers regularly updated.

Advice for a power cut:

  • Keep these numbers handy, ring 105 or 0800 3163 105 in a power cut
  • Charge up your mobile phone before the weather hits, and a rechargeable mobile ‘powerbank’ if you have one
  • If you see a damaged power line keep everyone clear and call 105
  • Check the live power cut map on our website for updates in your area
  • Check your torch is working and has spare batteries. Take care if using candles
  • Use a phone with a cord if you have one, cordless home phones don’t work in a power cut
  • Freezers remain cold for several hours without power, keep the door closed
  • Dress in warm clothes
  • Look out for vulnerable neighbours and call 105 if they need assistance
  • See our website for advice during a power cut
  • We urge vulnerable customers to register for our Priority Services Register email: