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Work on a public highway

Work on a public highway

0800 029 4280

We provide metered and unmetered electricity connections to street lighting columns, electric vehicle charging points and various other items of street furniture on the public highway.

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If you would like to receive a quotation or place an order for unmetered or metered connection for streetlight or street furniture on the public highway, you can do this by using our online application or by downloading and completing our Service request form.

Apply using our online form

Download and complete our service request form here  [pdf]

Download our customer guide for more information on the steps you need to follow when installing a new electricity connection for street furniture.

Download our guidance for street furniture electrical connections [pdf]

Street furniture includes streetlights, traffic lights, bollards, signs, feeder pillars, bus shelters, and advertising hoardings.

If you notice any of these without power, please view this map

Connections for streetlights, bus shelters, CCTV or other items of street furniture on the public highway (lines open Mon-Fri, 8.30am-5.00pm)

London                        | 0207 055 4343 | UMC1.orders@ukpowernetworks.co.uk

South East of England | 01622 352621 | UMC2.orders@ukpowernetworks.co.uk

East of England           | 01279 824761 | UMC3.orders@ukpowernetworks.co.uk

Not sure what number to call? Click HERE to view our Highway Assets area map.  

Full Turnkey – This service includes the full package of core activities carried out by UK Power Networks to deliver your order; this includes programming, notice/ permitting/ street works management, traffic management, excavation, underground or overhead connection and backfill/ reinstatement.  

Jointer Only – This service allows you to carry out the contestable elements of the delivery task (including noticing/ permitting/ street works management, traffic management, site management, the excavation/ backfill/ reinstatement). This includes overhead line connections. A programme date would be offered for us to complete your connection. The connections team is non-exclusive; they will be completing other programmed works. This service will require a contract to be set-up between all parties. 

Rent a Jointer – This service allows you to carry out the contestable elements of the delivery task (including noticing/ permitting/ street works management, traffic management, site management, the excavation/ backfill/ reinstatement) and offers you exclusive use of a jointing team for a defined period of time. Ideal for schemes and project work; you own and drive you own agreed programme. This service is priced on application and a contract will be set up between all parties.

Rent a Linesperson – This service allows you to carry out the contestable elements of the delivery task (including noticing/ permitting/ street works management, traffic management, site management, the excavation/ backfill/ reinstatement) and offers you exclusive use of an overhead team for a defined period of time. Ideal for schemes and project work; you own and drive you own agreed programme. This service is subject to availability and priced on application; a contract will be set up between all parties.

Our metered rates relevant to your application are provided in a formal quotation, our unmetered rates can be downloaded below

East of England

Work for road purposes
Non-work for road purposes

South East of England

Work for road purposes
Non-work for road purposes
Surrey Lane Rental April 21

London

Work for road purposes
Non-work for road purposes

Terms and Conditions
UK Power Networks (Operations) Limited standard terms for carrying out connections work can be found at Unmetered Connections Terms and Conditions or obtained by request in writing to Head of Connections Services, Highway Services, Disconnections, General Enquiries and Smart Metering, UK Power Networks (Operations) Limited, 5, York Way, Borehamwood, Hertfordshire, WD6 1DJ. These Terms and Conditions will be the basis for any work carried out following this request.

Unmetered Supply Agreements
New Unmetered Connection Works cannot be undertaken unless an Unmetered Supply Agreement exists. To arrange an Unmetered Supply Agreement please contact Income Management at UK Power Networks (Operations) Ltd, Energy House, Carrier Business Park, Hazelwick Avenue, Three Bridges, Crawley, West Sussex, RH10 1EX or email UMSO@ukpowernetworks.co.uk for an application form and further advice.

Terms and Conditions
UK Power Networks (Operations) Limited standard terms for carrying out connections work can be found at Connection and Diversionary Works Terms and Conditions or obtained by request in writing to Head of Connection Services, Highway Services, Disconnections, General Enquiries and Smart Metering, UK Power Networks (Operations) Limited, 5 York Way, Borehamwood, Hertfordshire, WD6 1DJ. These Terms and Conditions will be the basis for any work carried out following this request

Click here to access our design specification (G81) library which contains technical information to help you with your works.

Independent Connection Providers (ICPs) are able to provide most of the services provided by UK Power Networks, including:

  • Unmetered new connections, service transfers and disconnections, underground and overhead
  • Excavation and reinstatement on the public highway to facilitate the electrical connections activity
  • Metered new connections and disconnections

If you require more information on ICPs and Competition in Connections, please click here.