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Work on a public highway

Work on a public highway

0800 029 4280

We provide metered and unmetered electricity connections to street lighting columns, electric vehicle charging points and various other items of street furniture on the public highway.

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Street furniture includes streetlights, traffic lights, bollards, signs, feeder pillars, bus shelters, and advertising hoardings.

If you notice any of these without power, please view this map

If you wish to request a quotation or place an order for unmetered or metered connections for street lights or street furniture on the public highway.

Download our service request form here [pdf]

Full Turnkey – This service includes the full package of core activities carried out by UK Power Networks to deliver your order; this includes programming, notice/ permitting/ street works management, excavation, underground or overhead jointing and backfill/ reinstatement. 

Jointer Only – This service allows you to carry out the contestable elements of the delivery task (normally the excavation/ backfill/ reinstatement).  A programme date would be offered for us to complete your connection.  The jointing team is non-exclusive; they will be completing other programmed works.  Please note that this excludes overhead line connections. 

Rent a Jointer – This service allows you to carry out the contestable elements of the delivery task (normally the excavation/ backfill/ reinstatement) and offers you exclusive use of a jointing team for a defined period of time (minimum five working days).  Ideal for schemes and project work; you own and drive you own agreed programme.  This service is priced on application and a contract will be set up between all parties.  Please note that this excludes overhead line connections.

Click here to access our design specification (G81) library which contains technical information to help you with your works.

Unmetered Supply Agreements
New Unmetered Connections works cannot be undertaken unless a Connection Agreement for Unmetered supplies exists.  To arrange a Connection Agreement or seek further advice please contact UMSO (UMSO stands for Unmetered Supplies Operator), Income Management at: UK Power Networks, Energy House, Carrier Business Park, Hazelwick Avenue, Three Bridges, Crawley, West Sussex, RH10 1EX or email 

Terms and Conditions
UK Power Networks (Operations) Limited standard terms for carrying out connections work can be found at Terms and Conditions or obtained by request in writing to Head of Highway Services, UK Power Networks (Operations) Limited, Metropolitan House, Darkes Lane, Potters Bar, EN6 1AG. These Terms and Conditions will be the basis for any work carried out following this request

Independent Connection Providers (ICPs) are able to provide most of the services provided by UK Power Networks, including:

  • Unmetered new connections, service transfers and disconnections, underground and overhead
  • Excavation and reinstatement on the public highway to facilitate the electrical connections activity
  • Metered new connections and disconnections

If you require more information on ICPs and Competition in Connections, please click here. 


Connections for streetlights, bus shelters, CCTV or other items of street furniture on the public highway (lines open Mon-Fri, 8.30am-5.00pm)

London                        | 0207 0554 315 |

South East of England | 01622 352621 |

East of England           | 01279 824761 |

Not sure what number to call? Click HERE to view our Highway Assets area map.