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Power Cuts

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Text updates during a power cut

If your power’s off, we can keep you updated with text messages.

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Report another issue

Please complete this form with details of the issue and we'll log it to ensure it’s looked into as soon as possible. During busy periods it may take us a little longer to log your fault but we will endeavour to get back to you as quickly as possible. Between the hours of 1:00am and 6:00am please call us on 0800 31 63 105 or 105 (free to call from a landline or mobile phone) for an immediate response.

If you have an emergency to report please call us as soon as possible on 0800 31 63 105 or 105 - free to call from a landline or a mobile phone. Please treat electricity cables as live, stay away and call us immediately. If you see electricity lines that are down or causing significant risk to the public please call 999.

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