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Storm Payment Claim Form

We own and maintain the electricity cables and lines across London, the South East and East of England. We are writing to apologise for the power cut that affected you during the recent storms.

We arranged significant additional resources in all roles to assist with the restoration of electricity supplies and the updating of customers through proactive calls, text messaging and social media.

Whilst our works continued some customers were without power for longer than we would have liked and we fully apologise for this. Like all distribution network operators, UK Power Networks make electricity guaranteed standard payments (EGS) after events such as this, which are set by our regulator Ofgem.

We are sorry if you have incurred any losses - you may be able to claim for these via your insurer. If you require a letter for your insurance company or for any further queries please do not hesitate to contact our Care team on 0800 028 4587 or



First name:*


Email address:*

Address of where the power was off:*


Telephone number:*

UK Power Networks reference number (if you have been issued with one):

Name of person that cheque is to be made payable to*

Would you like us to send all correspondence to the address above?*
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We are committed to protecting and respecting your privacy. The information you provide will not be used for marketing purposes. We will not sell or pass on your information to any other third party for any purpose. For more information on how we will treat your personal data, please read our privacy policy.

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