Report a power cut

Enter your postcode to begin reporting your issue. Complete the form with details of the issue and we'll log it to ensure it's looked into as soon as possible.

Get future text message updates

During a power cut we can text you to make you aware.

  • We will not send you marketing messages, only notifications about power cuts in your area.
  • This service is free, however, your network may charge you if you're outside of the UK.
    Standard text fees will apply for messages that you send to us.
  • If you are signed up to our Priority Services Register to receive extra support during a power cut, we can text you 24 hours a day to make you aware.