Storm Center
Storm Center
Latest update

High winds and heavy rain

Engineers are working hard on repairs to reconnect any remaining power supplies interrupted by last night’s high winds and heavy rain. 

Staff worked through the night and today to restore all supplies as quickly as possible and keep customers updated. Our electricity networks are built to be resilient but extreme weather can sometimes damage the electricity network.

We monitor the weather very closely and had robust plans in place to respond to the severe weather including extra engineers, contractors and call takers on duty. We are continuing our final restorations throughout this evening.

Dangerous situation? 

Please treat electricity cables as live, stay away and call us immediately, 24 hours a day on 0800 31 63 105 or 105 (free to call from a landline or a mobile phone). If you see electricity lines that are down or causing significant risk to the public please call 999.

Power off?
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Contact us

Call us 24/7 on:

0800 31 63 105 or 105

Free to call from a mobile or a landline phone

Report a power cut

Enter your postcode to begin reporting your issue. Complete the form with details of the issue and we'll log it to ensure it's looked into as soon as possible.

Get text message updates

During a power cut we can text you updates and give you an estimated time that your power will be back on.