Customers

Customer Evidence Portal Connections Market Reform [NESO changes] Connections reform - Gate2 evidence gathering portal

To provide a portal for Customers to upload evidence to prove their readiness and alignment to a NESO strategic criteria to enable them to receive gate 2 offers as a part of Connections Reform

Key deliverables

  • Enable customers to upload evidence -Enable UKPN Staff to review and provide feedback -Enable simple data extraction by UKPN in the format required by NESO to form the transmission queue and send to NESO at the required times

Target outcomes

  • Customers can upload evidence easily -Customers can see the status of their projects -Users can review evidence and feedback to Customers -Data is sent to NESO in correct format

Measures of success

  • No negative feedback from Customers. -No request for clarifications of submitted data by NESO

Stakeholder Engagement

User training. Briefing Notes. End user forums. End user testing. End user webinars

Timeline

Planned start:
01.01.2025
Target completion:
29.08.2025

Status

On Track

Milestones

  • UAT signoff (Apr 25)
  • Data extraction (Aug 25)
  • Early support (Jun 25)
  • Technical cut over (May 25)
  • External Go-live (May 25)