If you want to pay your electricity bill or request a replacement meter key, you will need to contact your electricity supplier (the company you pay your bills to). If you live in London, the South East and East of England we can help by telling you who the current electricity supplier is for your address.
Have you noticed an issue such as, overgrown trees and plantation, graffiti or a damaged fence at one of our electrical substations? Let us know so we can fix it.
To help deliver electricity reliably and safely we sometimes need to place our electrical equipment on private land. Find out more about your rights, consents or wayleave agreements such as lease payments, if you have equipment on your land.
Find out more about our schedule of rates and make and how to apply for a new connection on the public highway
You can reach our Press Office on 03301 591712 - outside office hours you will automatically be re-directed to our out of hours service.
Media Manager - Tracey Elsey - 03301 591712
Please read our list of common questions which are asked by customers.