We understand that for many of our customers the process of applying for a new or altered electricity connection can be daunting. Don’t worry, we have all the help and advice that you will need to make it easier for you.
Ask our experts a question
Simply email our ‘Ask the Expert’ team a question about any aspect of your connection work and we’ll respond within five working days.
Our ‘Ask the Expert’ surgeries give you the chance to have a one-to-one discussion with us before submitting an application. These surgeries are an opportunity for you to discuss projects with our design team before you apply.
We encourage anyone carrying out work that involves digging to request plans showing you where underground electricity cables are. This is vital for your safety so you can avoid hitting electricity cables