What is 105?

Many people don’t know they should contact their local electricity network operator if they have a power cut. They often call the electricity supplier who they pay their bills to. That’s why the electricity network operators have introduced 105 – to provide you with an easy-to-remember number to call, that will put you through to your local electricity network operator who can help. Visit the 105 website.

Customers who live in London, the South East and East of England can still call us on 0800 31 63 105, free from a mobile or landline phone.

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Free to call from a mobile or landline phones. Lines are open 24 hours a day.