Our electricity network is designed in such a way that different properties are often supplied by different electricity cables. This can sometimes mean that different properties are affected by a fault that occurs. The determining factor will usually be the location of that fault. So while we understand that it can appear to be unusual, it is the most effective way for our network to operate. 

Power cut?
Search, track and report power cuts.

• How do you get power back on during a major incident?
• What's the difference between underground cables and overhead lines?
• What is 105?
• What's the difference between you and my electricity supplier?