Free digital tool unveils powerful new insights to accelerate EV rollout
Local authorities rolling out public electric vehicle charging can now plan and deliver schemes faster, with clearer visibility of connection costs, timelines and feasibility, following a major upgrade to a free digital tool used.
ChargePoint Navigator will now provide clearer, faster and more actionable insights into EV charge point connections, transforming how councils plan, fund and deliver public charging infrastructure.
The introduction of enhanced Connections Insights gives customers unprecedented clarity on likely connection costs, eligibility and timelines for each individual charge point.
The platform’s new automatic assessment of connection viability offers a reliable benchmark that reduces the need for manual interpretation and helps set expectations early, supporting smoother pre connections application conversations and greater confidence when navigating DNO processes.
By combining site selection, planning intelligence, rollout monitoring and connections guidance within one platform, ChargePoint Navigator has significantly reduced the administrative burden on local government officers.
Realtime dashboards, transparent connection information and intuitive visualisation tools are helping teams cut down on the time previously spent searching for information, reconciling spreadsheets and re-entering data across multiple systems. This more streamlined journey has strengthened collaboration across teams and accelerated progress from planning to delivery.
The tool was originally launched in 2024 to support applications for the Local Electric Vehicle Infrastructure (LEVI) fund, helping councils move from a 37% first time success rate to 100% in the space of a year. After listening closely to customer feedback, the platform has now evolved, shifting from broad webinars to tailored one to one engagement with LEVI lead local authorities and expanding its features to support every stage of deployment.
Today, ChargePoint Navigator is free and available to all 133 local authorities in UK Power Networks licence area, with 108 local authorities using it, up from 82 in May 2025. Customer satisfaction has grown from 91% to 94%, driven by more personalised support and a set of new capabilities shaped directly by the needs of councils.
In addition to the depth of work ChargePoint Navigator has facilitated within our licence areas, its adoption across the sector in other geographies demonstrates its maturity and value in promoting the rollout of public charging for EVs. SP Energy Networks and Transport for Wales, and now Northern Ireland Electricity Networks too have all begun using the tool, expanding its coverage to local authorities in Scotland, the North West and the whole of Wales.
As demand for public EV charging continues to grow, ChargePoint Navigator is evolving alongside the sector, giving local authorities the clarity, confidence and practical support they need to deliver reliable charging infrastructure at scale.
Lynne McDonald, head of local net zero at UK Power Networks DSO said: “Every improvement in
ChargePoint Navigator is shaped directly by the day-to-day challenges our users face and what
they have told us matters. We’ve listened closely to councils, and these new enhancement ensure
they can make confident, data driven decisions for their public EV charge point roll out from the
very start.”
Tim Middleton - Network Innovations Manager at Kent County Council, working with ChargePoint Operator Urban Fox, said: “The upgrades made to ChargePoint Navigator this year have made our site selection significantly quicker and easier. Having the local authority and CPO working from the same tool and dataset helps keep the rollout on track. The new connections functionality alone saves us a huge amount of time - with costs, eligibility and guidance all in one place, we can quickly identify which sites are feasible and work far more efficiently with our partners.”
Published: 17/07/2026
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ChargePoint Navigator will now provide clearer, faster and more actionable insights into EV charge point connections, transforming how councils plan, fund and deliver public charging infrastructure.
The introduction of enhanced Connections Insights gives customers unprecedented clarity on likely connection costs, eligibility and timelines for each individual charge point.
The platform’s new automatic assessment of connection viability offers a reliable benchmark that reduces the need for manual interpretation and helps set expectations early, supporting smoother pre connections application conversations and greater confidence when navigating DNO processes.
By combining site selection, planning intelligence, rollout monitoring and connections guidance within one platform, ChargePoint Navigator has significantly reduced the administrative burden on local government officers.
Realtime dashboards, transparent connection information and intuitive visualisation tools are helping teams cut down on the time previously spent searching for information, reconciling spreadsheets and re-entering data across multiple systems. This more streamlined journey has strengthened collaboration across teams and accelerated progress from planning to delivery.
The tool was originally launched in 2024 to support applications for the Local Electric Vehicle Infrastructure (LEVI) fund, helping councils move from a 37% first time success rate to 100% in the space of a year. After listening closely to customer feedback, the platform has now evolved, shifting from broad webinars to tailored one to one engagement with LEVI lead local authorities and expanding its features to support every stage of deployment.
Today, ChargePoint Navigator is free and available to all 133 local authorities in UK Power Networks licence area, with 108 local authorities using it, up from 82 in May 2025. Customer satisfaction has grown from 91% to 94%, driven by more personalised support and a set of new capabilities shaped directly by the needs of councils.
In addition to the depth of work ChargePoint Navigator has facilitated within our licence areas, its adoption across the sector in other geographies demonstrates its maturity and value in promoting the rollout of public charging for EVs. SP Energy Networks and Transport for Wales, and now Northern Ireland Electricity Networks too have all begun using the tool, expanding its coverage to local authorities in Scotland, the North West and the whole of Wales.
As demand for public EV charging continues to grow, ChargePoint Navigator is evolving alongside the sector, giving local authorities the clarity, confidence and practical support they need to deliver reliable charging infrastructure at scale.
Lynne McDonald, head of local net zero at UK Power Networks DSO said: “Every improvement in
ChargePoint Navigator is shaped directly by the day-to-day challenges our users face and what
they have told us matters. We’ve listened closely to councils, and these new enhancement ensure
they can make confident, data driven decisions for their public EV charge point roll out from the
very start.”
Tim Middleton - Network Innovations Manager at Kent County Council, working with ChargePoint Operator Urban Fox, said: “The upgrades made to ChargePoint Navigator this year have made our site selection significantly quicker and easier. Having the local authority and CPO working from the same tool and dataset helps keep the rollout on track. The new connections functionality alone saves us a huge amount of time - with costs, eligibility and guidance all in one place, we can quickly identify which sites are feasible and work far more efficiently with our partners.”
Published: 17/07/2026
Back to news