Promote the Priority Services Register

Send us an email if you're interested in becoming a partner

We’d like to reach as many customers as possible in our community and want to work with third parties to help promote our Priority Services Register. 

We have over 250 referral networks across our areas. These are trusted organisations who provide support services within the community and have the welfare of their community at the heart of their services. 

Our referral networks share helpful information on how to better prepare our customers should they experience a power cut and access to services that bring peace of mind. For referral partners that support people who are medically dependant on electricity we also provide our emergency boxes so that it can be installed in the home.  

We welcome support from our referral partners on:
  • Identifying customers who need extra support
  • Sending leaflets in a letter to residents or distributing leaflets to your community
  • Promoting the Priority Service Register at a local event 
  • Displaying posters (electronic or printed) in your local buildings
  • Advertising or featuring our Priority Services Register in your magazines or newsletters
  • Adding information on your website
  • Sharing our social media posts
  • Providing in person advice about what to do in a power cut
  • Providing our emergency boxes to residents who are medically dependant on electricity

If you can help us with any of these, please get in touch with us by emailing You can also have a browse of the resources and downloads available to our customers.  

Images of employees speaking to members of public


We work with a range of partners

Affinity Water logo
Southern water
Thames Water
South East Water
Anglian water
Essex & Suffolk Water logo
SES water
Cambridge Water Company
Cadent Gas
National Grid
Brixton Energy
Lewisham Council
Dementia UK
Age UK logo
Smarden Good Neighbour Scheme
Action On Hearing Loss logo
Royal Association for Deaf people logo
Suffolk Family Carers
British Red Cross logo
British Lung Foundation logo
Futures in Mind
British Snoring and Sleep Apnea Association
Small Acts of Kindness
Green Doctor
National Education Association
Community Energy South logo
Rainbow Services
Bromley By Bow Centre
The Rural Kent Coffee
Rural coffee caravan
Citizens Advice logo
Epping Forest District Council
National Debt Line
Debt Advisory Centre
Suffolk Fire and Rescue Service
Kent Fire are rescue
West Sussex fire rescue

Resources and downloads

We’ve produced a variety of promotional resources for web and print for customers and partners. 

Contact us

Call us

Free to call from a mobile or landline phone. Lines are open 24 hours.

Email us

If you would like more information about our Priority Services register, send us an email with your details and we'll contact you back.