Promote the Priority Services Register

Send us an email if you're interested in becoming a partner

We’d like to reach as many customers as possible in our community and want to work with third parties to help promote our Priority Services Register.

We have over 250 referral networks across our areas. These are trusted organisations who provide support services within the community and have the welfare of their community at the heart of their services.

Our referral networks share helpful information on how to better prepare our customers should they experience a power cut and access to services that bring peace of mind. For referral partners that support people who are medically dependant on electricity we also provide our emergency boxes so that it can be installed in the home.

We welcome support from our referral partners on:

Identifying customers who need extra support
Sending leaflets in a letter to residents or distributing leaflets to your community
Promoting the Priority Service Register at a local event
Displaying posters (electronic or printed) in your local buildings
Advertising or featuring our Priority Services Register in your magazines or newsletters
Adding information on your website
Sharing our social media posts
Providing in person advice about what to do in a power cut
Providing our emergency boxes to residents who are medically dependant on electricity

If you can help us with any of these, please get in touch with us by emailing psr@ukpowernetworks.co.uk. You can also have a browse of the resources and downloads available to our customers.

Images of employees speaking to members of public

FAQS

We do not pay referral partners to promote the Priority Services Register, as it is important that our referral networks are doing this with the informed permission of the people they refer and not financially incentivised to sign people up.

We have a number of different kinds of organisations who actively provide advice to residents and refer onto the PSR. These include local carer support groups, local fire and rescue services including London Fire Brigade, charities like Kidney Care UK, Neighbourhood Watch and various local authorities and NHS groups.

Our emergency boxes are designed for customers who are medically dependant on electricity.

The box contains:

Advice on what to do during a power cut
A power cut torch with a battery life of four hours which turns on in the event of a power cut
Lions Message in a bottle - this scheme encourages people to keep their emergency information on a standard card. The bottle is then stored in the fridge and you will also receive two labels which should be displayed on the inside of the front door or main entrance to your home and the other on your fridge. This helps the emergency services easily find this information in the event of being called to you home.
A room temperature guide

Please enquire about these when you contact us to become a referral partner we'll be happy to provide you with more information.

Please read our dedicated Priority Services pages for more information on all of the benefits of signing up.

Read through our Power cut help and advice for more information on how to prepare for power cut and what to do during a power cut.

Yes, please view our smart meter benefits web pages for more information.