We often get requests from customers to shut down the power supply temporarily to allow their tree surgeons to work safely to cut back trees. To understand the work involved we will carry out a site visit, occasionally we may need to trim trees back from our power lines first. Please ensure your tree surgeon knows how long they need the power to be shut down for as this will help with the planning, typically the longest we allow for a shut down is 8 hours. Occasionally this work will be carried out by some of our contractors. For more information on working near overhead power lines please read the GS6 guide on the HSE website.
We'll always aim to book you in for the next available appointment that is convenient for you.
Our engineers will carry out a site visit to help determine the best way to complete the work. There are a number of factors which will affect the times scales for turning off the power, the common reasons include: